Field Service Supervisor

2 weeks ago

Gunnedah, Australia Hitachi Construction Machinery Full time

Hitachi Construction Machinery Australia (HCA) is a global brand providing a variety of machinery for the Construction, Mining and Forestry industries.

At the heart of HCA's trusted and reliable equipment lies a team of talented and dedicated people committed to providing industry-leading machinery and solutions.


We currently have an exciting and rare opportunity for a motivated and enthusiastic individual to join our team based out of our Gunnedah branch primarily supporting Mining and Maintenance Projects across the region.

In this role you will be part of and based out of our Gunnedah Workshop, however majority of your role will see you working between multiple sites supervising major works, shutdowns and ensuring the safety of your team of tradesmen.

Reporting to the Service Coordinator you will be responsible for:

Coordinating major shut down projects through effective planning, resourcing and communication with key stakeholders
Assist in the preparation of work scopes, costing, scheduling, project planning and execution to completion
Ensuring all reporting needs and administrative functions required by the company and the customer are completed promptly and regularly
Supervise the accuracy and timeliness of time sheets and sub-contract documentation to enable prompt job costing
Identification of continuous improvements within your area of responsibility

To be successful you will need:
Prior experience in a supervisory, project management or technical role with Mining Equipment in the mining industry or with a related OEM
Appropriate Trade / Post Trade Qualifications and related Product Training
Intermediate PC Skills, ability to analyse technical data and reports
Good communication skills
Have a safety focus and abide by site safety processes
Relevant Trade Certificate - Mobile Plant Mechanic (HD Diesel Fitter - Earthmoving/Heavy Transport) coupled with extensive experience and knowledge in repairing, servicing and maintaining mobile plant equipment
Strong ability to adapting yourself to different teams, rosters, environments and workloads

Ensure that you provide 100% Customer satisfaction with both internal and external stakeholders, branches & suppliers within the HCA family.


In return you will receive:
A competitive hourly rate + super + paid travel + overtime (where required) and the potential to earn bi-annual bonuses
A collaborative and flexible roster with a real focus on work/life balance
Access to ongoing OEM training and benefits
Excellent safe working conditions
Discounted health insurance premiums
Great employee benefits including exclusive staff discounts on a range of products and services

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