Talent & Culture Executive

2 weeks ago

Sydney, New South Wales, Australia MERCURE Full time

Company Description

Most people have goals and dreams of what they want to do and where they want to be in life.

At Mercure Sydney, we have created a culture that provides you with the ability to aspire to great things and develop into the person you want to be.

From our passionate and professional team to our training and development culture, we are dedicated to providing our staff with an exciting work environment.

We are a large hotel with 517 rooms and have just finished being refurbished.

You will be a part of the Talent & Culture team and answer directly to the Talent & Culture Manager.

We are looking for a passionate Talent & Culture Executive with experience in a similar role.


This is a unique opportunity to join a passionate and collaborative Talent & Culture team and develop your skills and knowledge in the field of Human Resources.

This position is responsible in the management of various Recruitment, Personnel, Training and Development activities while assisting with the planning, formulation, and implementation of the Talent & Culture policies, procedures and programs.


  • Support the Talent & Culture Manager to ensure the hotel implements its annual T&C Business Plan and Training/Development Strategy
  • Provide advice and guidance including coaching and support to Managers, Supervisors and Team Leaders on talent administration, performance management, training and development.
  • Handle any team member grievance matters or interpersonal conflict sensitively and professionally, with an understanding and consideration of business risk, taking mitigating actions where required and escalating as needed to the Talent & Culture Manager.
  • Lead and facilitate positive change management in relation to workforce culture.
  • Ensure the hotel induction process is monitored and updated regularly with changing conditions within the hotel.
  • Support Reward & Recognition programs and assist Talent & Culture Manager to drive and communicate these programs.
  • Ensure health, safety and welfare of all staff is provided for through implementation of Accor Health and Safety initiatives. Assist in the effective operation of the WHS Committee.
  • Coordinate all internal events eg: employee briefings, annual Christmas party.
  • Assist Talent & Culture Manager, General Manager and the Department Head team with employee relations initiatives, coordinate reward and recognition programs and deliver training programs.
  • Support the Talent & Culture team in ensuring activities are in line with department budgets and keep accurate records of invoices and monthly expenditure, reporting any discrepancies or concerns to your manager.

Qualifications

  • Bachelor of Human Resources or similar qualifications
  • A true HR generalist with prior experience as a coordinator or executive
  • Demonstrates passion for learning, is curious and finds opportunities to educate about L&D and T&C practices as well as digital techniques to bring new ideas to the hotels.
  • Communicates positively with body language, written and verbal communication, demonstrates positive orientation building a strong positive brand.
  • An effective communicator that is able to deliver a clear message to a diverse team
  • A creative problem solver and has the ability to genuinely connect with others
  • Previous experience in hospitality/hotel environment (preferred)
  • Strong attention to detail, organisational skills & ability to work in a fastpaced environment
  • Ability to operate with honesty, integrity & professionalism at all times

Additional Information

  • Hotel and dining discounts worldwide, across the Accor network
  • Attractive food & beverage discounts inhouse
  • Discounted onsite parking
  • Uniform dry cleaning
  • Central location located close to all major forms of public transport
  • Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun
  • Access to Accor training programs and career opportunities using industryleading platforms
  • Free 24 Hour access to our Employee Assistance Program


At Mercure Sydney, everything we do is from the heart - we obsess over making our guests happy, we show grit and determination, working together to get the job done, we celebrate each other's unique-ness and always go the extra mile to make someone's day.

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