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Collections Officer

3 months ago

Ingleburn, New South Wales, Australia Stone Recruitment Full time
Solid company culture and supportive and proactive credit team.

  • Opportunity for hybrid working with 50/50 home and office
  • Manage and own your own ledger
  • Convenient South-West location with onsite parking

The company
Our client is a well-established leading provider of healthcare equipment and technology and is currently navigating huge growth nationwide.

To support them through this period and beyond, they are looking to expand their South-West Sydney team in this permanent role.

You will join a mature and close-knit business who are passionate about their mission to stay Australia's most diverse healthcare provider.


The role


Reporting to an experienced credit professional; you will take ownership of your ledger and perform a range of tasks as an integral part of the credit team.


  • Collection of outstanding debts
  • Respond to written or verbal requests for assistance from internal and external customers.
  • Creating positive outcomes by negotiating repayment solutions and effectively communicate with them to negotiate and implement payment plans
  • Maintain accurate records of all payment plans, amounts paid, and communications
  • Making 5060 collection phone calls per day to ensure your ledger is upkept accordingly
  • Issue final notice to customers when necessary
  • Liaising with our external collections agencies, where required
  • Assist with end of month statement coordination
  • Processing of customer payments and allocations

You will

  • Have a minimum 12 years experience in a Collections or Accounts Receivable role (with an understanding of effective credit procedures)
  • Excellent communication skills (both written and verbal)
  • Have had experience working with a large ERP
  • Thrive in a collaborative team environment
  • Possess resilience to having challenging conversations
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