Engagement and Governance Officer

1 week ago


Dandenong, Victoria, Australia Australian Taxation Office Full time
  • ATO Corporate, ATO Corporate Complaints
  • Locations: Adelaide, Dandenong
  • Employment Type: Ongoing/non-ongoing, full-time/part-time
  • Salary: $87,279 - $92, % super

We are looking for a proactive Engagement and Governance Officer to join our team at ATO Corporate Complaints.

As part of this role, you will be responsible for analyzing and investigating complaints to find effective solutions. Your tasks will involve determining appropriate actions for different cases and offering guidance on complex complaint resolution matters. Prioritizing tasks efficiently, you will be making decisions that lead to favorable results.

Additionally, you will be tasked with updating training materials and maintaining SharePoint data related to your field of work.

This position is available in either Adelaide or Dandenong, and it may be offered on an ongoing or non-ongoing basis.

We value diversity and believe in the power of varied perspectives. We offer reasonable accommodations to support candidates with disabilities throughout our recruitment process, and we encourage individuals with disabilities as well as Aboriginal and Torres Strait Islander peoples to submit their applications.

For more details about our organization and the application process, refer to the Candidate Information Kit provided.



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