Assistant Venue Manager

1 week ago

Southbank, Victoria, Australia Hophaus - RedRock Venues Full time
Hophaus - RedRock Venues

Hophaus is looking for an experienced manager to take the rein as Assistant Venue Manager.

  • Ongoing coaching and training
  • Opportunity to progress in the company
  • Account and discounts in our venues
Hophaus is in search of an experienced manager to join our ranks as Assistant Venue Manager.

If you're ready to bring your expertise to a dynamic team and thrive in a multifaceted environment, we want to hear from you.


Nestled along the Yarra River with sweeping views of the cityscape Hophaus is a bustling venue that seamlessly combines a chic dining terrace, a lively beer hall, and a welcoming public bar.

As our name suggests, we take pride in a curated beer list, but it doesn't end boast extensive beverage lists with a European influence.

We aim to provide a warm, welcoming venue whether it be for drinks, dining or a function/event.

As a part of the senior management team we are looking for someone who shares our flair for providing great hospitality.


Role Overview:
As Assistant Venue Manager, you'll be a pivotal force driving our operational excellence.

Your responsibilities span ensuring seamless operations across the entire venue - from the lively beer hall to the refined dining room and spacious outdoor terrace.

As a leader at the forefront, you'll guide, mentor, and set a standard of excellence.

What You'll Do:

  • Collaborate with our General Manager to drive excellence in customer service, staff performance, and daily operations.
  • Lead by example by actively participating in frontofhouse activities, setting the standard for service quality.
  • Guide and inspire the team, offering training and mentorship to enhance their skills and foster a positive environment.
  • Assist in managing inventory, ordering, and stock control to optimise efficiency and minimise waste.
  • Contribute to the planning and execution of events, promotions, and marketing initiatives.
  • Ensure adherence to food safety, hygiene, and quality standards.
  • Handle guest feedback and concerns with professionalism and effective problemsolving.
  • Work closely with the kitchen team to ensure smooth service flow and consistent food quality.
  • Identify opportunities for improvements and evolution of our offerings.

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