Customer Service Technician

2 weeks ago


Brisbane, Queensland, Australia Demant Full time

Opportunities like this do not come around often

We are looking for an experienced, motivated, driven, and adaptable Service Technician to join our dynamic nationwide team at Diatec, providing calibrations, repairs and support to the Hearing and Balance Diagnostic Industry.

About Us

Diatec is part of
-
Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them.
Diatec provides specialist calibration, repair and support services for hearing and balance equipment to the Audiology industry throughout Australia. Our customers include Hearing Clinics, General Practitioners, Community Health Centres, Hospitals, Schools and Heavy Industry. Diatec provides a nationwide service from our four labs based in Sydney, Melbourne, Brisbane and Perth.
Main Responsibilities

  • Calibration and certification of audiology equipment
  • Repair (to component level) of audiology equipment
  • Statewide & Interstate onsite calibrations at customer clinics
  • Customer Support
  • Technical and phone support including software installation and configuration
  • Booking jobs into the Service Database and entering all service information from jobstart to finish
  • Organisation & Calendar Management of onsite calibrations
  • Development of new client relationships
  • Manage a large workload efficiently and to a high standard

Desired Skills & Experience:

  • Minimum 2 years' experience as a service technician in a customer facing role
  • Experience in the repair and calibration of audiometry equipment or medical devices (desirable)
  • Suitable technical qualifications in electronics
  • Strong computer skills with the ability to troubleshoot software
  • Strong time management skills and the ability to proactively prioritise tasks with little supervision
  • Ability to work autonomously and as part of a team
  • Ability to use your initiative
  • Excellent written, verbal and interpersonal communication skills
  • Willingness to undertake all activities with professionalism and enthusiasm

What's in it for you:

  • Permanent, Fulltime
  • Brisbane
  • Competitive remuneration including travel allowance
  • Be a part of fastgrowing global business that offers best in class hearing care
  • MyRewards program a program that offers discounts to more than 300 retailers and services across Australia.
  • Wellbeing centre an online platform that offers a countless number of online workouts, meditations, nutritional and financial advice everything you need to live a healthier and happier life
  • Employee Assistance Program
  • Birthday and Christmas gifts
  • We see ourselves as courageous, flexible, genuine and caring individuals who strive for excellence.


  • Brisbane, Queensland, Australia Demant Full time

    About Us- #LI-TS1Diatec is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss connect and communicate with the world around them.Diatec provides specialist calibration, repair and support services for hearing and balance equipment to the Audiology industry throughout Australia. Our...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Programmed Full time

    About the Role: Working as a part of team, you will be responsible for:Service and maintenance of our range at our site and on customer sites Attending breakdowns to diagnose and repair faults Provide timely support information and assistance to customers Complete accurate and timely reporting Troubleshooting, Repairs, and overhauls of customer equipment...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Roc Consulting Full time

    Heavy equipment dealer with a diverse range of interesting equipment Murarrie location with opportunity to travel regionally, interstate and overseasCompanyAre you an experienced Service Technician who wants to work with reputable brands and interesting equipment? This could be your new roleWe are proud to be partnering with an established mobile & crawler...


  • Brisbane, Queensland, Australia The Toro Company Full time

    Toro has an exciting opportunity for a full-time apprentice position. You will complete a Certificate III in Mobile Plant Technology, work in a secure work environment, and a great working culture and mentorship to help you begin your new career.OpportunityAn opportunity exists for a dedicated and motivated person to become a qualified Service Technician,...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Employee Matters Pty Ltd Full time

    Industry leading organisation with fast growth Work in a collaborative and supportive team environment Great Employee Benefits Work vehicle, uniform, Laptop, Mobile PhoneAbout the companyWaterlogic, Purezza & Zip are all part of the Culligan Group, the global leader in clean water solutions and services. We are a world-leading designer and manufacturer of...

  • service technician

    2 weeks ago


    Brisbane, Queensland, Australia Employee Matters Full time

    12th June, 2024 About the Company Waterlogic is a world class Company and market leader. We are part of the Culligan Group of Companies, which lead the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100 million consumers globally, and save around 40 billion single use plastic...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia DINGLI AWP OCEANIA TRADING PTY LTD Full time

    Company DescriptionDingli AWP is an industry leading manufacture of Elevating Work Platforms (EWP) head quartered in Hangzhou, China and are listed on the Shanghai Stock Exchange (SSE).This is a full-time on-site role for a Service Technician based in Brisbane, Queensland. As a Service Technician, you will be responsible for troubleshooting, field service,...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Diverseco Full time

    seeking an experienced and proactive Service Technician. Current and demonstrable experience in the weighing industryLocated in Underwood, Queensland, we are seeking an experienced and proactive Service Technician. Current and demonstrable experience in the weighing industry with an electronic or mechanical background is highly desirableOBJECTIVES OF OUR...


  • Brisbane, Queensland, Australia Adecco Full time

    Global Market Leader Fantastic Salary Package Product Training Provided On All EquipmentThe position of Service Technician/Workshop Technician is responsible for the technical planning, maintenance and performance of related service functions to optimize all daily professional service operations and assist the Operations Manager to develop a profitable...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Austcorp Executive Full time

    $80K - $100K + Super + Car pending experience National business with strong pipeline of projects Supportive leadership team with career development on offerWe are seeking a Pump Service Technician / Maintenance Fitter to join our clients busy Brisbane based team. In this role, you will be responsible for the installation, maintenance, and repair of various...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Employee Matters Pty Ltd Full time

    Industry leading organisation with fast growth Work in a collaborative and supportive team environment Permanent fulltime roleAbout the companyWaterlogic, Purezza & Zip are all part of the Culligan Group, which leads the world in healthy and sustainable drinking water solutions and services. Together we bring clean, safe and soft water to more than 100...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Core Talent Pty Ltd Full time

    CompanyYour new organization is a well-known brand with a rich history in Australia. They are currently looking for a service technician to maintain their assets primarily in metro Brisbane, as well as Sunshine Coast, Gold Coast, and Toowoomba if needed.RoleAs a service technician, you will be in charge of scheduled services and responding to breakdowns for...


  • Brisbane, Queensland, Australia Pirtek Australia Full time

    Generous competitive rate offered for an Experienced Driver and Technician - Fitter / Mechanical Trade is Preferred:Experience in Hydraulics / Mechanical Background an Advantage Full Product and Job Training Permanent full time position with endless opportunities in a new careerThe CompanyProudly Australian, with over 42 years in the business, Pirtek...

  • Workshop Technician

    2 weeks ago


    Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

    The RoleFisher & Paykel is an iconic brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia Frontline Recruitment Full time

    Working closely with Occupational Therapists and Physiotherapists, this retailer is dedicated to providing a solution for all of their customers through knowledgeable service and a comprehensive product range. They are trusted and honest in the industry and deliver unique and compassionate specialty service.Seeking a skilled field service Technician for a...


  • Brisbane, Queensland, Australia nbn™ Full time

    Job ExpectationsBe a part of transforming Australia's digital landscape as a Customer Field Technician. You'll make a real impact to 'every-day' Australians in this customer facing role where you'll get to see the happy faces you helpA bit about your roleAs a Customer Field Technician, you will play a vital role working on Customer Service field tasks across...


  • Brisbane, Queensland, Australia Superior People Recruitment Full time

    Our client is a leading manufacturer and supplier of municipal vehicles and equipment. When it comes to technology and equipment that can clean in a sustainable and efficient manner, they lead the way. They have an exciting opportunity For an experienced Field Service Technician - if you have experience as a HD Diesel mechanic, across hydraulics or as a...


  • Brisbane, Queensland, Australia Barclay Recruitment Full time

    The CompanyEstablished in 2004, this dynamic, family-owned business provides packaging solutions to businesses throughout Australia. Renowned for providing exceptional customer experiences, their workplace is one of passionate team members, who love what they do and possess "get up and go" attitudes. Their values include Raising the Bar, Integrity first and...


  • Brisbane, Queensland, Australia Barclay Recruitment Full time

    The CompanyEstablished in 2004, this dynamic, family-owned business provides packaging solutions to businesses throughout Australia. Renowned for providing exceptional customer experiences, their workplace is one of passionate team members, who love what they do and possess "get up and go" attitudes. Their values include Raising the Bar, Integrity first and...

  • Service Technician

    2 weeks ago


    Brisbane, Queensland, Australia ArcTree Full time

    Competitive hourly rate, fully maintained company vehicle & much more Safety first approach Stable, secure, supportive and growing business Our client is a mechanical engineering business who provides mechanical maintenance, onsite machining and shutdown services to Oil & Gas, Mining, Petrochemical, Offshore, Construction, and Marine industries. They are...