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Workshop Technician

3 months ago

Brisbane, Queensland, Australia Fisher & Paykel Customer Services Pty Ltd Full time

The Role

Fisher & Paykel is an iconic brand, a global company with a strong local heritage. Our origins inspire our culture of curiosity and passion to develop solutions designed around people - these are some of the core elements that make us unique.

We are driven by our values of being trusted, sustainably minded, innovative, generous, and curious. As a team we take a collaborative approach and have a working environment where all ideas are heard, evaluated and tested against our leading goal - to be the world's most human-centred appliance brand.

Our Opportunity:

We are looking for an Workshop/Appliance Service Technician to join our Queensland team. If you are sustainably minded, we want you to use your knowledge to fix our appliances and/or air-conditioners quickly with our spare parts to satisfy our long-standing customers. Alongside this, we are looking for someone who is happy to help the team in the workshop when required.

Would you like;

  • A competitive Salary plus incentives
  • Continuous Training, Development and Support
  • Career Progression

If you answered yes to the above this is the role for you

The role will carry out professional quality service repairs directly to our customers at their residence or in the workshop.

Your Key Responsibilities:

  • Repair and fully test the operation of the product ensuring full customer satisfaction
  • Develop and maintain superior product knowledge through all training media, service manuals and training sessions
  • Complete all paperwork and documents related to service work and cash collection
  • Maintaining and managing van stock of spare parts inventory
  • Assist and support the warehouse teams on occasion

Experience Required:

  • Electrical License or Restricted Electrical Workers License (Disconnect & Reconnect Appliances) preferred
  • Industry experience preferred
  • Strong communication skills and strong PC skills
  • Provide premium customer service
  • Be self-motivated with a positive, friendly approachable nature
  • Clean Drivers license essential

What Next?

If you would like to help deliver us a premium customer experience and join a continuous growing and developing global company, please apply now

Fisher & Paykel is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law.