Service Technician

1 week ago


Brisbane, Queensland, Australia Employee Matters Pty Ltd Full time
Industry leading organisation with fast growth

  • Work in a collaborative and supportive team environment


Great Employee Benefits
  • Work vehicle, uniform, Laptop, Mobile Phone

About the company


Waterlogic, Purezza & Zip are all part of the Culligan Group, the global leader in clean water solutions and services.

We are a world-leading designer and manufacturer of instant boiling, chilled and sparkling filtered water solutions and bottle free water solutions.


Together we make a real difference to the health and wellness of all people throughout the world by providing clean, safe, great tasting water; by reducing the use of single use plastics and by having a positive impact on people and the planet in the way that we do things.


About the role


As a Service Technician for Waterlogic Group you will be responsible for performing service, repairs & maintenance of filtered boiling and chilled water systems which requires demonstrated troubleshooting ability and general technical experience.


  • Troubleshooting using service manuals, computerised diagnostics & general technical experience.
  • Conducting diagnostics for repairs and complete assessment for customers.
  • Liaising with Customer Care Coordinators to ensure jobs are completed and if required follow up and further appointments arranged.
  • Maximise sales opportunities such as follow up of quotes, new business development leads, after sales opportunities.

Skills & experience

  • Experienced Service Technician including experience with installations, repairs, service and maintenance
  • Experience in a similar field as a service technician water, coffee, appliances, etc
  • Drivers licence
  • Demonstrated experience in fault finding and diagnostics
  • You are enthusiastic team player who thrives on delivering exceptional customer service and can resolve customer issues as efficiently as possible
  • Able to manage your time in a fast paced, dynamic environment

Benefits:

  • Work Monday to Friday with hybrid/flexible work arrangements
  • Access to a rewards platform, giving all staff access to instore and online savings from scores of retailers around Australia and New Zealand
  • Employee Discounts on Zip products and services
  • Access to an Employee Assistance Program (EAP)
  • Refer a friend and be rewarded
  • A company passionate about the environment, hygiene, technology, and professional and quality
  • Commitment to ongoing learning and development, including Leadership and Career Development programs
  • Reward and recognition programs (The 5C's Excellence Award/Employee of the Year Award/Service Awards)


Waterlogic requires employees to be fully vaccinated against Covid-19 to ensure the safety and wellbeing of our people and due the requirements of our valued customers.


A pre-employment medical, including a health, drug and alcohol assessment, is required for this position and is part of our selection process.


How to apply
If this role appeals to you, please click APPLY now.
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