Ict Support Officer

1 week ago

South Wharf, Victoria, Australia DCA Careers Full time
Full-time permanent opportunity in a growth-focused, industry leading organisation

  • Competitive salary package on offer
  • Based at our modern head office in South Wharf
The Company

DCA are a large team of data specialists and information technology experts who use the power of data to help organisations deliver a smarter, stronger future.

Our reputation, built over 25 years, is for excellence in providing data services, enterprise smart mobility, higher education research management, cities and parking services, and hosting and data assurance services.

Together with our clients, we are delivering business critical systems and transforming the way people live, work, grow and learn through our core areas of expertise:

  • Smart Mobility delivers clever living solutions for smart cities,
  • Endtoend data services enables strong decisions and a bright future for businesses, government and communities,
  • Higher Education research management manages the entire research lifecycle and also paints an accurate picture of an organisation's research strength.
The Role

DCA is offering a rewarding career opportunity for excellent experiences as a ICT Support Officer supporting the products and services DCA provides.

The position involves deploying and supporting technologies for ICT Corporate systems including DCA's internal infrastructure supporting employees.

Key responsibilities include:

  • SCCM management and support
  • Windows desktop support
  • MS Exchange Support
  • Hardware upgrades and system management including peripherals
  • Active Directory support
  • Service Desk Ticket management
  • Overseeing and implementing Security technical controls;
  • Supporting Automation and Development Operations initiative; and
  • Contributing to a continuous improvement culture.

Highly desirable experience includes:

  • Experience in MS Exchange;
  • Server and endpoint automation (eg SALT);
  • Windows and Linux advanced administration skills;
  • Being Certified in firewall maintenance or support.


We are seeking a passionate Information Technology professional ready to advance their technical and leadership skills in a positive and supportive culture.


  • A supportive and friendly team environment;
  • Stability to develop a your career in a growth focused company; and
  • A range of benefits as part of our Employee Benefit Program.
What's Next?

DCA is an Equal Employment Opportunity employer committed to supporting a working environment of mutual respect, teamwork and trust and a workplace that attracts, develops and retains highly skilled people.

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