Operations Supervisor

2 weeks ago

Wetherill Park, Australia Cerebral Palsy Alliance Full time
Location

Wetherill Park, NSW, Australia

  • Join us to make a positive difference to the lives of people with disabilities. Working for Cerebral Palsy Alliance (CPA) you will have a positive impact on our clients and contribute to exceptional client outcomes._
About the role


In this role you be responsible for leading a small team of Disability Support Practitioners to assist a group of up to 60 employees with a disability to engage in packing, labelling or re-working products within deadlines negotiated with our commercial clients.


You will work closely with the Site Manager in maintaining up to date information on production schedules and will later be involved in assisting with quoting on jobs for commercial clients.

A good understanding of WHS is a must as is computer literacy.


We will strongly consider people who have not worked in the disability sector before but have the desire to make a positive impact by supporting people with a disability to actively participate in work.

This role is located in Wetherill Park.

Working for CPA offers you exceptional remuneration & benefits:

  • Access to a tax-free meal, entertainment & venue benefit card valued at $2,650 per year
  • 12 weeks paid parental leave and 2 weeks paid partner leave
  • 2 additional leave days each year
- $100 per year well-being allowance that you can use to enhance your wellbeing (eg: purchase sports equipment, have a massage, take a meditation class, the choice is yours)

  • Discounted gym membership for you and your family, using Fitness Passport
  • Employee Assistance Program
  • Paid Employee Referral Bonus Program, where you can be generously rewarded for referring a friend that joins CPA.

Responsibilities of the role (not limited to):

  • Developing and implementing production schedules to ensure delivery timelines are achieved and contractual agreements are complied with.
  • Monitoring service performance to identify and respond to gaps and issues; identifying opportunities to continuously improve services, customer satisfaction and efficiencies in service delivery.
  • Providing direction, supervision and support to ensure the team attains the required level of skill and competence to deliver quality services for clients and customers.
  • Liaising with commercial customers to manage service expectations.

About you:

  • Experience in a direct support role is desired but not essential
  • Experience in leading and mentoring a team
  • Manufacturing/Logistics/Warehousing experience

Licenses/certifications required:

  • NSW Driver's License (minimum P2)
  • Current Forklift License (or willingness to obtain)
  • Current NDIS Worker Screening Check, Working with Children Check & First Aid and CPR Certificate (or willingness to obtain prior to commencement in the role)
About Cerebral Palsy Alliance

Cerebral Palsy Alliance has supported people with disabilities for over 75 years. Cerebral Palsy Alliance is a global centre of expertise for cerebral palsy research, advocacy, intervention and assistive technology innovation.

Our research and innovation inform our world-class services, which include early childhood intervention, therapy, health and wellbeing, sports, assistive technology, independence skill building, supported accommodation and employment services.

Find out more at

Our Values


Cerebral Palsy Alliance is a not for profit organisation we are proud to provide an inclusive environment and celebrate the diversity of our people.

Our values are how we work together and interact with the world - we are Passionate, Respectful, Ethical, Curious and Courageous.


Important information:

  • Cerebral Palsy Alliance has a relentless commitment to the safety and wellbeing of our clients and staff, as such all employees at CPA must be triple vaccinated against COVID19, prior to their start date._
  • Cerebral Palsy Alliance upholds, advocates for, and protects the _
- rights_
- , wellbeing and safety of people with a disability. We are a _
- child safe_
- organisation and all workers are responsible to adhere to the NDIS Worker Code of Conduct._

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