Customer Co-worker
2 weeks ago
Do you enjoy working in a hands-on environment? To be successful as our next Customer Co-worker, we need you to have a passion for securing the best customer experience possible.
You must be able to work Thursday and Friday late nights alongside the availability to work 3 out of 4 weekends (Saturday & Sunday) in a month on a rotating roster.
Your responsibilities
As a Customer Relations Co-worker your responsibilities will include, but are not limited to:
- Greeting visitors to IKEA by providing friendly, effective, and efficient information for customers.
- Securing that all products passing through the entrance are paid for.
- Supporting other areas of Customer Relations including resolving customer service issues, maintaining shopping tools (shopping baskets, trolleys, and yellow bags) and catalogues.
- Supporting customers booking their home delivery and collecting their click and collect.
- Processing returns and resolving customer issues, recognising when to escalate to someone with higher authorization.
- Handling cash and card payments in a reliable, efficient, accurate and friendly way.
- Recording information accurately in the system so we can continually make improvements to the customer shopping experience.
- Ensuring customers have a positive final touchpoint during the IKEA shopping experience.
Together as a team
This opportunity is permanent, part-time, 30-40hrs/fortnight located at the Springvale store. The base hourly rate is $24.93 plus penalties.
We need people like you
At IKEA, work is so much more than a job. Come join us
-
Customer Co-worker
7 days ago
Springvale, Australia IKEA Full time**Job ID**: 241357 **Date posted**: 29/05/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...
-
Customer Co-worker
2 weeks ago
Springvale, Australia IKEA Full timeWho you are Do you enjoy working in a hands-on environment? To be successful as our next Customer Co-worker, we need you to have a passion for securing the best customer experience possible. You will have excellent communication skills, a polite and friendly manner and a ‘Togetherness’ mindset. You will work closely with your team and other departments...
-
Sales Co-worker
3 weeks ago
Springvale, Australia IKEA Full time**Job ID**: 235719 **Date posted**: 16/04/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...
-
Sales Co-worker
1 month ago
Springvale, Australia Ikea Full timeJob ID: Date posted: 29/05/ Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our...
-
Sales Co-worker
3 weeks ago
Springvale, Australia Ikea Full timeJob ID: Date posted: 11/06/ Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our...
-
Replenishment Co-workers
4 weeks ago
Springvale, Australia IKEA Full timeWho you are Do you enjoy working in a hands-on environment? We are looking for co-workers to join the team who have: - Do you enjoy working in a hands-on environment? To be in the running for our next Logistics Co-worker, we need you to have: - A passion for optimising supply chain and logistics operations - A ‘Togetherness’ mindset where you’ll...
-
Sales Co-worker
2 weeks ago
Springvale, Australia Ikea Full timeJob ID: Date posted: 11/06/ Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty...
-
Replenishment Co-workers
2 weeks ago
Springvale, Australia IKEA Full timeWho you areDo you enjoy working in a hands-on environment? We are looking for co-workers to join the team who have:Do you enjoy working in a hands-on environment? To be in the running for our next Logistics Co-worker, we need you to have: A passion for optimising supply chain and logistics operations A 'Togetherness' mindset where you'll work closely with...
-
Ikea Food Co-worker
4 weeks ago
Springvale, Australia IKEA Full timeWho you are As an IKEA Food Co-worker, you demonstrate passion, love and commitment to food, its quality and presentation. You have experience working in fast paced, hands-on environments and are enthusiastic about working with others in a team. You have excellent communication skills and demonstrate a polite and friendly manner. Previous experience in a...
-
Safety and Security Co-worker
2 weeks ago
Springvale, Australia IKEA Full timeWho you are You have a passion for customer service and enjoy working as part of a wide and varied team. With great verbal and written communication skills you are able to greet all visitors with professionalism and care. You are not afraid of a busy work environment and are able to manage your workload and ad hoc tasks. With previous experience in...
-
Food Co-worker
2 weeks ago
Springvale, Australia IKEA Full time**Job ID**: 225314 **Date posted**: 29/01/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...
-
Fulfilment Operations Co-worker
4 weeks ago
Springvale, Australia IKEA Full time**Job ID**: 242980 **Date posted**: 05/06/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...
-
Fulfilment Operations Co-worker
4 weeks ago
Springvale, Australia Ikea Full timeJob ID: Date posted: 05/06/ Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our...
-
Ikea Co-worker
4 weeks ago
Springvale, Australia IKEA Full timeWho you are To be a successful IKEA co-worker you will have a strong customer focus, are confident about approaching people and are driven by finding the best solution for their needs. You will be enthusiastic about working with others in a team and have the ability to work in a fast paced, hands-on environment. Your personal values reflect those of IKEA,...
-
Fulfilment Operations Co-worker
4 weeks ago
Springvale, Australia IKEA Full timeJob ID: 242980 Date posted: 05/06/2024 Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating...
-
Fulfilment Operations Co-worker
2 weeks ago
Springvale, Australia Ikea Full timeJob ID: Date posted: 05/06/ Our team within IKEA At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty...
-
Ikea Co-worker
4 weeks ago
Springvale, Australia IKEA Full timeWho you are To be a successful IKEA co-worker you will have a strong customer focus, are confident about approaching people and are driven by finding the best solution for their needs. You will be enthusiastic about working with others in a team and have the ability to work in a fast paced, hands-on environment. Your personal values reflect those of IKEA,...
-
Sales Co-workers
2 weeks ago
Springvale, Australia IKEA Full timeWho you areDo you enjoy working in a hands-on environment? To be in the running for our next Sales Co-worker, we need you to have:A passion for our home furnishing products and working with customers A 'Togetherness' mindset where you'll work closely with your team and other departments yet also be able to work independently Creative thinking and a keen eye...
-
Logistics Co-worker
1 week ago
Springvale, Australia IKEA Full time**Job ID**: 226611 **Date posted**: 02/02/2024 **Our team within IKEA** At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and...
-
Dishwash Co-worker
2 weeks ago
Springvale, Australia IKEA Full timeWho you areDo you love food? Do you enjoy working in a hands-on and active environment? To be considered for our next Dishwash Co-worker position, we need you to have:A passion for working with food and enriching the customer experience with a focus on operational support A 'Togetherness' mindset where you'll work closely with your team and other departments...