Senior Document Controller

1 week ago

Fortitude Valley, Queensland, Australia Urban Utilities Full time

There's No Us Without U. Care with Us, for Today and Tomorrow

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. It's why our people are so passionate about what they do and how they do it. And it's why we need people like YOU. Come shape our future with us and make a real and lasting impact across our teams.

Your Opportunity

We have a newly vacant Senior Document Controller role in our growing Integrated Solutions Group.

This role is within the Portfolio Performance department, who lead our business across key strategies in relation to cost intelligence, portfolio governance, transformation, and commercial.

In this role you will provide subject matter expertise and services in records management and control, to support optimised portfolio, program and project outcomes across the planning and delivery of our infrastructure capital investment projects.

You'll provide advice to internal customers and stakeholders in senior in accordance with established standards to support the achievement of organisational objectives through a 'one team' approach.

Some of your accountabilities will include:

  • Ensure the management of several document streams by working in alignment with the Urban Utilities document management system.
  • Manage key aspects of the data management system.
  • Develop, test and maintain policies, procedures and standards to support the organisation in the implementation of, and compliance with, internal policies and/or external regulations.
  • Provide advice, training and assistance to users to resolve queries and ensure the document management capabilities are well understood by the business.
  • Build and maintain strong working relationships with Urban Utilities and provide direction and support to others with regards to document records management processes.
  • Contribute to the review of existing Portfolio Performance systems and processes and implement innovative processes to generate new ideas and ensure that Portfolio Performance achieves its purpose.

About You

We are seeking candidates who are passionate about shaping our future, and ideally have the following qualifications, skills, and experiences:

  • Advanced user with Microsoft applications and have familiarity with the Public Records Act that underpins information standards.
  • You take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
  • You use clear and effective verbal communication skills with guidance to express ideas, request actions and formulate plans or policies.
  • Experience with TRIM, eDRMS, InEight Document, BIM, and RedEye systems preferred but not a must have.

At UU, we celebrate diversity. We genuinely believe that bringing together diversity of thoughts, perspectives and expressions is key and crucial to our success as a business. You might find you meet some, but not all, of the job requirements for this role. We'd still encourage you to apply as we we're looking for the right human being for this role - it's about so much more than ticking all the boxes

Why Urban Utilities?

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across the region.

We know the chance to thrive, and progress comes hand in hand with the support to balance work with life. So, you'll access an increasingly diverse range of benefits and initiatives that'll help you bring the best you. Speaking of which, here's just a sample of the benefits we offer our team:

  • Generous Salary Packaging options, including novated leases
  • Corporate discounts across Health insurance, technology and more
  • 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family
  • Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you
  • Urban Utilities is an endorsed employer for all women. See our range of benefits and policies directly at WORK180

Visit our website to learn more about us at

How to apply

Click on the 'Apply" to complete your application.

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

For further information please contact our Talent team at

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