Conference Administrator

2 weeks ago

Sutherland Shire Council, Australia Youthworks Full time
Conference Administrator - COE / Royal National Park

Location: Royal National Park, NSW

Employment Type: Fixed Term, Part Time (24 hr week) until 13 December 2024

Closing date: As soon as position filled

Youthworks is seeking a Conference Administrator to join our Conference Centre team. Youthworks Conference Centres provide a place of temporary community for groups for relational and personal growth. They are intentional partners to schools, churches and like-minded community groups through networking, collaboration and facilitation of Word ministry. They provide outstanding venues in amazing locations and Christian hospitality. They believe their interactions with guests and each other are opportunities to promote and proclaim the gospel.

About the role

To oversee the information flow between Christian Outdoor Education groups and Conference Centre stakeholders, so as to assist the delivery of COE bookings in a professional, helpful and timely manner.

Your responsibilities

Manage high quality guest-centered service that achieves a pleasant experience for guests and promotes Youthworks in a positive way

Manage guests requests and needs as per Youthworks practices and policies

Liaise with COE guests ensuring groups receive a high level of professionalism and customer service throughout the organizing period of their stay

Ensure all relevant information is entered into the Venue360 system

Work with those responsible for delivery of on the ground service to guest groups to ensure consistency in communication and service delivery

You will need to demonstrate

Excellent organizational and time management skills with the ability to multitask and to be flexible to reflect changes in priority

Proficiency in using computer systems as well as a range of software applications, including Microsoft Word, Excel, Outlook, and databases

Well-developed written and verbal communication skills with a focus on providing strong customer service

A systematic and focused approach to tasks with a strong attention to detail

An ability to work with a wide range of staff to achieve effective outcomes

Willingness to work within an Anglican organisation

What we would really like you to have

Personal Christian faith

Experience with CRM Software (Venue 360 in particular)

Hospitality experience and/or qualifications

Experience with planning and managing small to medium scale events

Additional Information

A current drivers licence and own transport is essential as there is no public transport anywhere near the Port Hacking Conference Centres.

Submit in writing a cover letter and resume by clicking 'APPLY NOW' below.

Additionally, please upload the completedApplication Form when submitting your cover letter and resume.

Your application should address all selection criteria listed in the position description and include current qualifications, relevant professional experience and Christian ministry involvement. Please include a past employer and your current church minister as a referee.

Youthworks is committed to participating in the NSW Working with Children Checks program, and successful applicants must have a valid Working with Children Check ID number for paid employment before an offer of employment can be made. Persons who are ineligible need not apply.

Only candidates with the right to work in Australia may apply for this position.

If your skills are a fit, you will be contacted by a member of our recruitment/HR team.

Applications cannot be processed until a completed application form is submitted.

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