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User Experience Designer

3 months ago

Adelaide, South Australia South Australia Police Full time

Office Management (Administration & Office Support)
Government - State (Government & Defence)

SA Police are seeking an adept User Experience Designer for a 2-year fixed term contract, working within the Mobility Portfolio.

Your new company
South Australia Police (SAPOL) provides a diverse range of services to the community. These services are aimed at producing a safe and peaceful environment by the minimisation of crime and disorder. It is a large complex organisation which, because of the nature of its operations, is constantly subject to public scrutiny and accountability. It provides services to a range of different locations (over 100) spread across the State on a 24 hour a day basis.

SAPOL's vision is to provide a visible, responsive police service for all South Australians. All SAPOL employees are guided by Our Values of Service, Integrity, Courage, Leadership, Collaboration and Respect. SAPOL is an organisation with a proud history and an exciting vision for the future.

Your new role
The User Experience (UX) Designer will modernise, transform, and deliver a range of sustainable, user-focussed digital services for SAPOL via a range of customer-focused digital solutions that support SAPOL's objectives and goals. The UX Designer is responsible for designing, planning, leading, conducting, analysing and reporting on user-centred design, research, and usability testing across a range of digital products to provide a consistent and quality user experience. The UX Designer will be responsible for delivering insights to drive the project forward and creating customer journey and persona maps.

This is an excellent opportunity to be part of a portfolio `s two major programs, the Mobile Workforce Program (MWP) and the Digital Workforce Program (DWP), which together drive SAPOL towards our goal of Technology Enabled Policing. Reporting to the Portfolio Change Manager. this opportunity plays a vital role in supporting the Organisational Change Management team, IT project teams and the greater Mobility Portfolio to deliver solutions.

What you'll need to succeed

  • Qualification in design, marketing, communication, or other relevant field or equivalent industry experience.
  • Excellent writing, editing and proofreading skills (in English) and an open, collaborative attitude.
  • Significant experience working with UX content for web and mobile experiences and comprehensive knowledge of common design tools.
  • Significant experience working with UX content for web and mobile experiences that contributed to and/or enabled program delivery outcomes.
  • Contemporary knowledge of design principles and how content fits into the overall user experience
  • Detailed knowledge of relevant government policies and procedures and their application in relation to operations and enterprise ICT infrastructure.
  • Highly developed qualitative and quantitative research and analytical skills including successful experience preparing user journey flows and insights reports and undertaking evidence-based decision-making.
  • Proven ability to manage effectively in an environment of change.

Benefits
SAPOL IS&T offer a hybrid working arrangement under the direction of the line manager.

This is a great opportunity to join a large SA Government department that is going through a transformational change period and investing in ICT as a driver of business excellence.

What you need to do now
If you have the necessary experience as a User Experience Designer then please apply via the link below with your CV, cover letter and response to the selection criteria (please request a copy of the PID) or contact David Lilley at Hays (phone email: ).

Application Instructions
All applications must be submitted online. Applicants should include the name, title and contact details for 3 current referees.

Applicants external to SAPOL must complete an Employment Declaration Form and include this with their application (refer to Job Application Guidelines for proof of identity process).

Please read the Job Application Guidelines.

South Australia Police is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Aboriginal and Torres Strait Islander People and people with disability are strongly encouraged to apply.

The South Australian public sector supports flexible ways of working including part-time working arrangements wherever reasonably possible. The sector is diverse and desires to increase in diversity and to create opportunities for more South Australians.

We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you have any support or access requirements, we encourage you to advise us at the time of application.

Application Instructions
Please click on 'Apply' which will direct you to iworkforSA and further information will be provided on how to apply.

South Australia Police (SAPOL) provides a range of policing services 24 hours a day, seven days a week to keep South Australians safe. Source: this is an extract from the company's own website.

South Australia Police (SAPOL) provides a range of policing services 24 hours a day, seven days a week to keep South Australians safe. Source: this is an extract from the company's own website.

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What can I earn as a User Experience Designer

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