Technical Project Officer

2 weeks ago

Melbourne, Victoria, Australia Austroads Full time

Position Description

Position title:
Technical Project Officer

Entity:

TCA

Division:
Operations

Job Type:
Full - time (1.0 FTE)

Location:
Austroads Melbourne Offices

Reports to:
Service Delivery Manager

Responsible GM:
General Manager Operations

Direct reports:
N/A

Date reviewed: 20 July 2023

Organisational Context
Austroads is the association of Australian and New Zealand transport agencies.

We provide authoritative, practical and impartial advice, information, tools and services to help our
members to deliver safe, efficient and reliable mobility to their customers.

We also deliver value to a range of other key stakeholders across government, industry and communities,
where there is a demonstrated societal benefit to do so.

Austroads comprises several business activities, including the core Austroads work program, the National
Exchange of Vehicle and Driver Information System (NEVDIS), and Transport Certification Australia
(TCA).

Our teams are located across Australia and New Zealand. We work in an integrated and collaborative
way, along with external consultancies and other partners, to ensure our products and services are
delivered successfully and maximise value.

Austroads promotes a culture of professionalism, innovation, and integrity, with a commitment to
accountability, quality, and excellence in the delivery of all of our programs and services.

We recognise the unique skills and abilities of each individual, who come from a wide range of disciplines
and backgrounds. We support our people through ongoing development and learning opportunities and
create a supportive team environment for all our staff. We strive to be an employer of choice.

Austroads takes inclusion and diversity seriously. We embrace difference and diversity of identity,
experience and thought, and actively strive for inclusive behaviours across our company and our work.

The Role
Position Purpose

Reporting to the Service Delivery Manager, the Technical Project Officer will have responsibility and
accountability for providing administrative and technical support to the Operations Division in the
administration of the National Heavy Vehicle Regulator (NHVR) Back Office. In addition, the Technical
Project Officer may provide support to other projects being implemented by
TCA under the National
Telematics Framework.

Major Responsibilities/Accountabilities

The role is responsible for:
reports and correspondence

  • Developing and maintain documentation of processes and procedures to support the introduction of
new initiatives

  • Investigating technical and operational issues and develop detailed reports to present the findings of
the investigations

  • Liaising and providing technical assistance for internal staff, Members and other stakeholders as
required

  • Maintaining and adhering to
    TCA & Austroads Quality Systems processes and procedures
  • Exercising diligence when making decisions, adhering to the requirements outlined in the Delegations
of Authority

  • Key Stakeholder Interfaces
Internal

  • Service Delivery Manager
  • General Manager Operations
  • Senior Engineer (Operations)
  • Project Managers
  • Strategy and Delivery colleagues
External

  • Government agencies
  • Regulatory bodies

The Person
Qualifications, Knowledge, and Experience

The Technical Project Officer will possess:

  • Experience in use of GIS and a demonstrated ability in the use of MapInfo/ArcGIS or similar
program is highly desirable

  • Educational qualifications in an engineering, science or IT related field will be highly regarded
  • Excellent written and oral communication skills are essential
  • Proven ability to produce project reports, including accurate, effective and efficient project
documentation controls and records management

  • Personal Qualities
The incumbent will need to present a professional image and build a strong relationships across the
enterprise

Specifically, the role requires:

  • Excellent attention to detail
  • An ability to multitask and manage various project elements simultaneously
  • An ability to problem solve under pressure
  • Demonstrated readiness to make decisions, takes initiative and originates action
  • An ability to deal with ambiguity, successfully adapting to changing demands and conditions
  • An ability to exhibit impartiality by taking a balanced approach to dealing with conflicting
perspectives

  • Demonstrated ethical behaviour

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