Food & Beverage Manager

3 weeks ago

Glenelg, Australia Stamford Hotels & Resorts Full time

Job No:

STAM

Location:
Glenelg

About Stamford Hotels and Resorts

Stamford Hotels and Resorts, a part of the Stamford Group, manages the Group's portfolio of luxury premium hotels located in Australia.

The hotel portfolio consists of nearly 1800 rooms and over 1000 employees.

In addition to the hotels, the Stamford Group owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.

At Stamford Hotels and Resorts, we understand that our people are our greatest asset. We strive to retain, develop and reward passionate and success-orientated professionals at all levels.

In our pursuit for excellence, we encourage entrepreneurial thinking, challenge the status quo and inculcate a sense of ownership while fostering an environment of transparency, collaboration, respect and integrity among our employees, business partners and the larger community.

About the role


Stamford Grand Adelaide is a five-star hotel located in the beachside suburb of Glenelg, we seek an experienced professional to lead, manage and drive excellence, adding value to our service experience across our operational venues, Horizons Bar, Promenade Restaurant, the iconic Grand Bar, in room Dining, Banquets and the Pool Bar.

This unique role is responsible for the overall success of the designated areas including the performance of food and beverage staff, coaching the team to achieve a consistently high standard of service, and ultimately create memorable dining experiences for our discerning guests.


The successful applicant requires experience in budget management, roster management and must have a clear understanding of industrial relations management and associated Hospitality Industry (General) Award and similar.

Core Functions of your role

Drive SOP standards to ensure high level of guest satisfaction
Manage the full life cycle of each team member - performance appraisals, staff development, coaching and mentoring for success
Set KPI's for the F&B team to uplift service standards and upselling opportunities
Achieve budgeted targets through monitoring product, labour, inventory control, wastage and other operational cost
Compliance with all statutory, WH&S standards, procedures, and processes
Develop and maintain Standard Operating Procedures (SOP) to enhance operational performance and standards
Respond immediately to guest feedback and complaints to ensure an amicable resolve

About you

A professional career-focused hospitality expert with excellent service skills, exposure to fine-dining and event/banquet planning/management
Available for weekends and nights shifts
An ethical experienced leader who enjoys upskilling their team
A desire to provide our guests with the best level of service
Sound wine knowledge
Hold a valid RSA or RPB and be able to uphold the company's responsibilities & obligations
Focused attention to detail, with exceptional communication and interpersonal skills
Full and unrestricted Australian working rights

Benefits & Perks

Discounted meals and non-alcoholic beverages
Supplied meals during allocated rostered shifts
Employee Assistance Program
Dry cleaning allowance
Career growth opportunities
Onsite car parking

How to Apply

No recruitment agencies please.

Applications close: 29th March 2024

Stamford Hotels and Resorts is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, covered under applicable law.

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