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Change and Communications Manager
3 weeks ago
The staff are the lifeblood of Terra Firma.
The diverse backgrounds and varying walks of life enable our company culture to grow stronger, and this is what makes it such a great place to work.
Terra Firma is committed to ensuring all applicants are considered for positions in the organisation regardless of ethnicity, gender or physical disability.
The Opportunity
We are working with a Victorian Government Department, delivering a number of different projects across a strategic program of work and we are looking for an experienced Change and Communications Manager to join our team.
You will be working across a variety of projects in discovery phase, gathering business communications needs, identifying stakeholder management approach aligning with change management, and working collaboratively across multi-disciplinary teams to support delivery and implementation.
Specific deliverables will include:
- Developing a stakeholder communications plan, business communications calendar (including learning needs), and communication change adoption strategy
- Supporting the Change Manager and Project Manager with developing content for key project forums (i.e. Steering Committee, Showcases, etc.)
- Developing impact assessments, communication change adoption strategy, and generic and customised content needed for stakeholder engagement
- Drafting programlevel and tacticallevel communications ready for distribution, partnering with relevant project team members to get the required content
- Identifying and managing changerelated risks and issues, and
- Providing support for general project and Change streams.
- Minimum 3 years experience in a communications analyst function in change management
- Advanced stakeholder engagement skills working in a complex matrix environment
- Experience in preparation of communication plans, impact assessments, and learning with a focus on distributed user groups
- Advanced experience preparing written formal communications and reports for senior executives, stakeholders, and end users
- Complex technology project experience including CRM platforms, project support and change management
- An understanding of the client or stakeholder's organisational context to provide services and ensure a highquality output
- Experience in government would be highly regarded
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