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Family Liaison Officer
3 months ago
Location:
Melbourne | CBD
Job type:
Full time / 18 months
Organisation:
WorkSafe
Salary:
Salary not specified
Occupation:
Other
Reference:
VG/1687
Seeking a compassionate case manager to join the WorkSafe Victoria Family Liaison team.
Purpose
The Investigations division is responsible for monitoring and enforcing compliance with Victoria's accident compensation and health and safety laws. The Investigations division has a team of criminal, administrative, OH&S and compensation specialists.
The Family Liaison Officer (FLO) position is accountable for providing specialist social work advice to support both accident compensation and OH&S prosecutions and providing advice on the conduct of investigations.
Key accountabilities
- Tailor approach to deliver sensitive information on behalf of investigators, lawyers and other key stakeholders
- Assist injured workers and families who have experienced a workplace fatality, by informing them of court procedures, advising and providing support of the likely prosecution and court processes, as well as providing court support when required
- Assist victims and witnesses to access and utilise, outside organisations by liaising with and referring to other agencies working with injured workers and families
- Provide a social work assessment of victims and witnesses by identifying and responding to the individual needs of victims and witnesses
- Work collaboratively with legal staff supporting witnesses and injured workers in case conferences including coaching and supporting individuals through the process of giving evidence
- Review court documents and provide recommendations to investigators, lawyers and other key stakeholders relating to support for victims and witnesses
- Develop and implement collaborative, clientcentred service initiatives by providing advice, guidance and support and by establishing and maintaining effective working relationships with internal and external stakeholders
About you
You will have a demonstrated proficiency in the management of complex cases and a sound knowledge base working with people who have experienced trauma and loss.
Your written and verbal communication skills are highly developed and you are self-motivated with the capability to meet strict timelines/deadlines and to self-manage.
You will also possess:
- Experience in reviewing legal documents and presenting findings to a range of stakeholders
- Demonstrated knowledge of principles of confidentiality, rights and responsibilities and actively following professional requirements under the Privacy Act
- Demonstrated ability to work autonomously
- Demonstrated experience coordinating projects, identifying and resolving complex issues and establishing processes, procedures and systems to improve service delivery
- Experience working in a similar legal environment
Qualifications
- A qualification in counselling, psychology or social work is required paired with significant experience in a legal environment
- Other health accreditations would be viewed favourably but not essential
What's next?
Applications close 11:00pm on
Friday 7th July, 2023. Click the link to apply, and join us in making a difference to Victorian lives.
Our future
- WorkSafe's Strategy has our core purpose front of mind reducing workplace harm and improving outcomes for injured workers. We don't shy away from the importance of our purpose to the Victorian community, that's why we have a stated ambition to be world leading._
- We want Victoria to be the safest place to work in Australia and one of the safest in the world; and we aspire to be a world leader in return to work after a workplace injury._
Important Information
WorkSafe is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees consistent with WorkSafe's obligations under the _Occupational Health and Safety Act 2004_ (OH&S Act).
Therefore, all WorkSafe employees are required to have an up to date COVID-19 vaccination status, which is currently defined by the Australian Technical Advisory Group on Immunisation (ATAGI) as three vaccine doses, unless a valid medical exemption applies.
To meet our obligations under the OH&S Act, WorkSafe will request vaccination information or evidence of an exemption in the pre-employment stage.
Prior to commencement of employment with WorkSafe you will need to provide evidence that you are vaccinated against COVID-19 and have an up to date vaccination status, or that a medical exemption applies.
