Senior Technical Business Analyst

1 week ago

Melbourne, Victoria, Australia Bupa Full time

Be at the heart of our brave new digital world

We have an exciting new Senior Technical Business Analyst opportunity within our Health Insurance team where you'll be able to help us on our mission to become the world's most customer centric healthcare company.

This means you'll be at the heart of finding better ways to help people live longer, healthier, happier lives and making a better world. Working in such a complex and specialised area brings a huge variety of opportunities for professional and personal growth. Just imagine the impact you could make

The opportunity:

We're looking for someone to be the glue' between our delivery teams and our business stakeholders.

You'll be working with key stakeholders to ensure Bupa is building and supporting the right Health Insurance Products with our Delivery Teams and to ensure we are building those products in the right way.

To be successful in this role, you'll need to be collaborative, value driven and deeply understand the complex technical environments and toolsets available required to achieve outcomes with data, working in complex, ambiguous and challenging situations while engaging with senior leaders.

To be successful in this role, you'll need to have:

  • A minimum 5 years' experience working as a Technical BA.
  • A minimum 5 years' experience working with SQL and defining API requirements for systems integration.
  • Practical experience of operating hybrid delivery methods for technology development, including agile methodologies, waterfall delivery and lean, using various techniques such as use cases, process mapping, user stories, etc.

This is a 12-month Fixed term Contract or Secondment role based in Melbourne.

We're a collaborative team so we usually work in the Melbourne office in the CBD once a week, and you can enjoy the comfort of working from home for the rest of the week.

How will I help?

You will add value by:

  • Actively engaging with Product Delivery leaders, Initiative Owners, and Delivery Managers to understand their priorities and provide analytical support to define the delivery and support of initiatives.
  • Analysing and decomposing business requirements into features and user stories, also including acceptance criteria.
  • Working with Product Owners, ensuring you focus on priority features and stories based on the team priorities.
  • Assisting in the creation of the team backlog and answering questions to add detail to user stories.
  • Providing expert advice and analysis for the operation of HI products through the domain systems and support delivery team members to analyse data and system behaviours. You will help pinpoint system, data, or requirement issues to help team members progress new system functionality. This ensures accurate and quality provision of product information to HI customers.
  • Contributing to ongoing product delivery improvement, including enhancements, small changes, bug fixes and optimisations.
  • Acting as the voice of the customer and business in all situations.
  • Communicating with stakeholders to seek alignment on an ongoing basis.
  • You may also carry out any other duties reasonably requested by Bupa from time to time.

Why work at Bupa?

A career at Bupa is more than just a job. It's an opportunity to make a real difference in the lives of our customers and communities. Our purpose, helping people live longer, healthier, happier lives and making a better world, is what inspires us. It's a promise to our customers to change lives, and our world, for the better. Our people are at the heart of this. It's their passion, ideas and commitment that will shape a brighter future for both Bupa and our customers.

We've evolved from being simply a health insurer to what we call a 'health and care' company. This involves providing more wide-ranging services to benefit people's health and wellbeing, wherever they are in life.

If you've got the belief, the energy, and the talent, come and join us.

To learn more about working at Bupa please visit our website:

Bupa is an equal opportunity employer. We are committed to ensuring equality in recruitment, development, retention, and promotion of staff and that no-one is disadvantaged based on their gender, cultural background, disability, sexual orientation or identity, or Aboriginal and Torres Strait Islander heritage.

We encourage people from all backgrounds to apply. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application.

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