Clinique - Consultant - Sydney International

1 week ago

Sydney, New South Wales, Australia The Estée Lauder Companies Full time

Position Summary:


As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educates and delights our customers.

You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to stand out against our competitors.

If you are a dynamic self-starter looking for a progressive career opportunity then this could be the perfect role for you and the first step of your career with a leader in prestige beauty.

While certification in make -up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience.

As a leader in prestige beauty with a culture that values the diversity of thought and people, we offer excellent training and development and a competitive remuneration and benefits package.

Clinique is looking for a Full time Consultant to deliver outstanding customer service and build customer loyalty.

Key Tasks:

Achieve sales targets (daily, weekly, monthly) through utilization of link selling; consultation; demonstration and working outside counters.

  • Provide excellent customer service to all customers. Demonstrate an understanding of customer's needs and surpass their expectations
  • Adhere consistently to the Estee Lauder Companies grooming guidelines and display professional image.
  • Attend and participate in designated training sessions ensuring skill development, current knowledge of products & new products, plus an interest in social selling.
  • Replenish and rotate stock. Keep counter and tester units clean. Ensure hygiene standards in regard to each and every customer.
  • Follow guidelines and direction; accept and implement suggestions/feedback given by store or Clinique Sales and Education Manager.
  • Demonstrate an enthusiastic, cooperative team player approach to colleagues & store management
  • Be able to communicate efficiently with the brands and with store management & can work independently.

Qualifications

  • While a qualification in makeup artistry/previous retail make up experience is preferred, we welcome applicants with amateur level experience who are able to demonstrate a high level of creative and technical expertise
  • All applicants must be able to demonstrate the ability to provide inspirational, authentic and personalized customer service
  • Ability to work retail hours including days, nights, weekends and special events in a fastpaced work environment
  • Previous experience with retail pointofsale software
  • Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview

Relevant Indicators:
Customer service or sales experience of min 2 years.

Personal Attributes:

  • Service oriented with a "can do attitude" and have a passion for the retail industry
  • Friendly and a conversationalist who understands luxury skincare
  • Past experience in retail, hospitality, or travel
  • A good command of the English language and a second language would be advantageous

Job:
Retail - Store

Primary Location:
Asia Pacific-AU-NSW-Sydney

Job Type:
Standard

Schedule:
Full-time

Shift: 1st (Day) Shift

Job Number: 241510

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