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Sydney - Claims Consultant
3 months ago
Claims Consultant to join a leading provider of insurance solutions. This is a fantastic opportunity for someone who has a knack for adapting to challenging situations, has passion for customer service, and a strong background in claims management.
As a
Claims Consultant, you will play a key role in handling claims effectively with the goal of earning trust and confidence in the markets that the company serves.
What's in it for you?
- Full time position
- Flexible working arrangements (6 months inoffice followed by a hybrid model)
- Lovely offices in Sydney, CBD
- Join a reputable insurance company that values its employees and offers a supportive work environment.
- Opportunities for career growth and professional development within the organization
- Health and wellbeing programs
This role will include, but not limited to:
- Manage a portfolio of motor claims, ensuring efficient and accurate processing
- Conduct thorough investigations and assessments of claims, determining coverage and liability
- Collaborate with internal departments to ensure a smooth claims process
- Provide exceptional customer service and maintain positive relationships with policyholders and stakeholders
- Participate in negotiations with policyholders and relevant parties to reach fair settlements
- Maintain accurate documentation and adhere to company policies and guidelines
- Stay updated with insurance laws, regulations, and industry best practices.
- At least 23 years of claims experience, with a focus on motor claims
- Strong knowledge of insurance policies and procedures
- Excellent communication and negotiation skills
- Ability to work effectively in a fastpaced and dynamic environment
