Business Support Coordinator
1 week ago
It has been Queensland Government's builder for over 160 years, playing an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.
About the roleYou will play a pivotal role in supporting QBuild's ambition to strengthen Queensland's building and construction industry by providing exceptional administration coordination
Key responsibilities:
- Oversee and coach a team of administrative staff in their daily duties and responsibilities by providing effective supervision, performance management, training and support. Provide a high level of administrative support to the section and category managers, including research, preparation and actioning of correspondence. Provide a central point of contact for the provision of quality information to regional staff on a range of financial, information management, records management and other administrative issues. Provide efficient and high standards of customer service to QBuild customers including coordinating responses to escalated customer queries, ensuring a highquality service through the use of interpersonal skills including negotiation, and dispute resolution. Operate effectively as a critical support position to the section contributing to a high standard of service delivery and achievement of business outcomes, including program delivery. Develop and implement administrative processes that support improved work order management and service delivery.
- Prepare, monitor and maintain various reports required by the business and coordinate the sections reporting and work management activities.
- Proactively manage the work performance and personal conduct of your staff.
Required Skills and Experience:
Excellent attention to detail and articulated communication skills are essential. Experience required in administrative duties, customer service and overseeing other administrative staff.
How do I to apply?
All applicants must be eligible to work in Australia.
- resume
- cover letter: Applicants must provide a maximum of 2 page cover letter addressing the required skills and experience
Applications to remain current for 12 months.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.
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