Service Support Coordinator

2 weeks ago

Sydney, New South Wales, Australia Form1 Full time
The Form1 Group of businesses consists of Form1 Fire, Form1 Air, PRM, and GLS. Our businesses provide fire
safety services, air conditioning solutions, training and consulting, and electrical technology to suit our
customer needs. At Form1 our intention has always stayed the same - we are passionate about people and
serious about safety.

Based in our Artarmon office, you will work in a close-knit team within the service department, reporting direct
to the Service Manager. Your typical day involves liaising with clients, technicians, suppliers, and contractors to
ensure a seamless, positive experience for our stakeholders.

  • Answering incoming phone calls to the Sydney office
  • Data entry & preparing documentation
  • Liaising with clients, technicians and subcontractors
  • Supporting Service Team members as required
  • General office administration duties
This role requires someone who is looking for an opportunity to work in a busy administrative support role
within a service department, someone who wants to develop their skills and knowledge and grow with the
Form1 Group.

  • Confident communicator with internal & external stakeholders
  • A reliable individual with a "cando" positive attitude
  • An ability to multitask and focus in a busy, fast paced environment
  • Clear & concise writing skills
  • Proficient typist and competent using Microsoft Office
  • Previous administration experience in a service team highly regarded
  • A highly supportive culture
  • Ongoing training opportunities and career advancement
  • Weekly pay
  • Office location close to public transport or alternatively free onsite parking
  • A variety of other attractive benefits that will be discussed at the interview

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