Service Support Coordinator

1 week ago


Sydney, New South Wales, Australia Rentokil Initial Full time

Rentokil is looking for an organized Service Support Coordinator with strong administrative and communication skills to join the team in Sydney on a permanent full-time basis.

  • Picture this, you are a Service Support Coordinator looking for your next big challenge. You will be given the autonomy to showcase your capabilities in a global, but friendly, supporting, and successful organisation.
    The next ideal Service Support Coordinator will thrive in a diverse and busy environment. Do you have a proven track record in customer/support service, service planning, administration support, and call center experience? In this role, you will be responsible for report generation, creating a great customer experience, resolving customer queries, liaising with other departments, and supporting our team. Excellent communication skills and call center experience are a must and a passion for delivering great customer service is essential**
    Sound like you?

What to Expect from a Career at Rentokil Initial

A focus on people


At the end of the day, we are a service business, and people are at the heart of what we do.

We strive to go that extra mile for our customers and the same applies to you.

Whether you're working from an office, on the road, or on-site with a customer, Rentokil Initial is a place where your whole self is important and valued.


Our caring culture
Our culture makes it possible to do what we do: protect people and enhance lives.

It might be hard to believe, but despite our position as a global market leader, when you join Rentokil Initial you will immediately feel like you're a part of a family business.

We're down to earth, we're collaborative and we truly value the long-lasting relationships we build.

Global reach and expertise
Joining Rentokil Initial means joining the best of the best. We are the world's largest pest control company.

We don't rest on our laurels and love nothing more than empowering and sharing knowledge, expertise, and skills with our teams, old and new.


The perks

RI Rewards
Open to all employees, RI Rewards offers discounts on products and gift cards, cash back opportunities on purchases, a wellbeing centre with health tips and vouchers earned in recognition of being part of the Rentokil Initial family

Flexible Working and a strong work life balance culture
We've always offered a flexible work environment and we are working on ways to offer all of our employees more flexibility and autonomy to do their jobs from hybrid working arrangements to flexible start and finish times depending on the nature of their role

Employee Assistance Program (EAP)
Your health and wellbeing are of utmost importance to us.

We provide free access to a service that provides counselling for you and your immediate family about any challenges you may be facing in and outside of work i.e.

, work and management, family, financial planning, and parenting

Discounted Pest Services
You can book a FREE pest service for your property and share the love with family and friends with discounted pest service options

Employee Referral Program
If the idea of working in a highly collaborative, friendly, yet busy and hardworking team organisation that is on a growth trajectory sounds like you, please get in touch

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