Project Service Coordinator

1 week ago

Coopers Plains, Queensland, Australia Aliaxis Group (Australia) Full time

About the Company:

Vinidex is a member of the Aliaxis group, a global leader in manufacturing and distribution of fluid handling solutions.

Vinidex, Australia's leading manufacturer and supplier of quality PVC pipe & fittings, PE & PP pipe systems has state-based manufacturing sites across Australia with a nationwide distribution network, resulting in a diverse range of career opportunities.

We are looking for passionate people that want to be part of our journey and embrace the behaviour's that we at Aliaxis stand for:

  • We Dare to challenge the status quo, to innovate and to learn fast,
  • We Care for the environment, our customers and each other,
  • We Deliver by taking accountability for our decisions and actions.

About the Role:


This purpose of this position is to provide leading customer service and administrational support of agreed projects, contracts, and general transactions to our distribution customers within the Irrigation & Rural market segments.


Key Responsibilities include:

  • Responsible for endtoend management of daytoday orders and projects (small, medium, large) with selected customers across the East Coast of Australia.
  • Provide great customer experience by maintaining effective communication both internally with key stakeholders and externally with our Irrigation and Rural distributors.
  • Strict adherence to the agreed KPIs around project timelines, pricing, order management and delivery
  • Provide positive support to the Sales team to successfully execute key account plans of agreed customers.
  • Support a safetyfirst culture through visible and effective leadership and workforce engagement, to achieve the best possible standards of workplace safety.

Requirements:

  • Experience in customer service, project administration or pricing would be advantageous.
  • Current or previous experience working for a distributor or supplier to the Plumbing, Hardware, Civil or Irrigation market segments.
  • A resilient and positive personality and exceptional communication skills can collaborate with both internal & external stakeholders.
  • Ability to manage complex orders.

Benefits:

  • Hybrid flexible working arrangements
  • Generous paid parental leave for both primary and secondary carers
  • Competitive salary and an annual bonus based on performance.
  • Access to our Employee Assistance Program for staff and family members
  • Employee Recognition Programs and Service Awards
  • Global organisation with career development opportunities
**We are committed to creating a workplace that values diversity and inclusivity. We welcome applicants of all genders and backgrounds to join our team.

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