![Australian Unity](https://media.trabajo.org/img/noimg.jpg)
People Operations Consultant
1 week ago
Join us and let's make a bigger difference together.
It's an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive.
Established in 1840, we're Australia's first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to
Help People to Thrive.
Your New Role:
The People Operations Consultant connects with and supports managers and employees during professional and personal moments that matter. This role is key to making Australian Unity a great place to work.
As part of the broader People & Culture function, the People Operations Consultant provides trusted advice and enables changes that support our workforce to thrive.
Your New Role:
- Effectively identify and assess 'customer' needs to achieve satisfaction
- Achieve team and individual call/ticket handling targets
- Call quality reviews
- Effective resolution of complaints/issues within service level agreements
- Ensure accurate and timely management of employment changes through HRIS and supporting documentation
- Performance within service level agreements
- Work closely with the P&C Business Partnering team to ensure seamless service to their business areas
- Ensure accurate and timely management of employment changes through HRIS and supporting documentation
- Performance within service level agreements
- Work closely with the P&C Business Partnering team to ensure seamless service to their business areas
About You:
- Tertiary qualification in Human Resources or related discipline highly regarded
- Experience interpreting industrial agreements and providing advice in highly regulated environments Experience with Success Factors highly desirable
- Strong customer service experience
- Well developed verbal communication and interpersonal skills, with proven ability to build rapport, interact effectively at all levels and provide support and advice
- Take initiative to make decisions and improvements
- Collaborative and Cando attitude
Your Benefits:
You will enjoy a range of great employee benefits and rewards including:
- Competitive remuneration
- Flexible working arrangements including workfromhome days with a real worklife balance
- A range of attractive product and service discounts from Australian Unity's Retail and Wealth Management portfolio including health insurance and banking products
- Supported Learning and Career Development program
- Available access to LinkedIn Learning courses through our great Learning platform
- Additional paid Wellbeing and Community Volunteer Days yearly
What Makes Us, Us
Putting people first is not just something we say, it's what we do. We care for our people so they can care for themselves and our customers.
We stay true to our values (Bold, Warm, Honest), we work hard because it matters and we work well together - collaborating, encouraging and even managing to have some fun.
At Australian Unity we do the right thing and we expect the same from others. Being a member-owned company, means we're focused on our members and customers, not shareholder returns. Our purpose to Help People to Thrive, drives us to make a real difference, every day, big and small. We are passionate about improving the wellbeing of all Australians and about making a positive difference.-
Head of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full timeJoin the Team as State Lead Victoria - TemporaryPublic Sector People is seeking a Head of People Operations in Victoria who specializes in Human Resources. In this role, you will drive the development and execution of the Workplace Relations Strategy in alignment with the Council's overarching goals.Lead the design, development, and implementation of the...
-
Head Of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full timeAs the Head of People Operations, you will lead the development and implementation of the Workplace Relations Strategy while ensuring alignment with Council's broader organisational strategies.This position reports to the Manager of People and Culture whilst collaborating closely with the General Manager of Governance and Engagement.You will oversee a team...
-
People & Culture Consultant
1 week ago
Melbourne, Victoria, Australia Public Sector People Full timeHR | Generalist | ER | IR | Recruitment | Projects Local Government | 7 Month Temporary | North East suburbs | ASAP Start | Band 6People& Culture Consultant to join a Council in the North East suburbs of Melbourne.- _7-8 Month temp contract_:- Band 6 hourly rate:- 38 hours a weekDuties include: Drive strategy in regards to recruitment best practice and...
-
Head Of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time1 day ago Be among the first 25 applicantsDirect message the job poster from Public Sector PeopleState Lead Victoria - Temporary - (Specialising in Human Resources)As the Head of People Operations, you will lead the development and implementation of the Workplace Relations Strategy while ensuring alignment with Council's broader organisational...
-
Head Of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time1 day ago Be among the first 25 applicants Direct message the job poster from Public Sector People State Lead Victoria - Temporary - (Specialising in Human Resources) As the Head of People Operations, you will lead the development and implementation of the Workplace Relations Strategy while ensuring alignment with Council's broader organisational...
-
Head of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time1 day agoBe among the first 25 applicantsDirect message the job poster from Public Sector PeopleState Lead Victoria - Temporary - (Specialising in Human Resources)As the Head of People Operations, you will lead the development and implementation of the Workplace Relations Strategy while ensuring alignment with Council's broader organisational strategies.This...
-
Head of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time1 day ago Be among the first 25 applicants Direct message the job poster from Public Sector PeopleState Lead Victoria - Temporary - (Specialising in Human Resources) As the Head of People Operations, you will lead the development and implementation of the Workplace Relations Strategy while ensuring alignment with Council's broader organisational...
-
Head of People Operations
1 week ago
Melbourne, Victoria, Australia Public Sector People Full time1 day agoBe among the first 25 applicantsDirect message the job poster from Public Sector PeopleState Lead Victoria - Temporary - (Specialising in Human Resources)As the Head of People Operations, you will lead the development and implementation of the Workplace Relations Strategy while ensuring alignment with Council's broader organisational strategies.This...
-
People Operations Business Partner
1 week ago
Melbourne, Victoria, Australia EcoPlanet Green Operations GmbH Full timeAbout AmberAmber is a new way to buy and sell power, designed for a world powered by renewable energy. We give customers direct access to the real-time wholesale electricity price as it varies every 30 mins and the technology to shift more of their energy usage to the times when cheaper renewables are available in the grid. It's a cheaper way to buy power, a...
-
People Operations Consultant
1 week ago
Melbourne, Victoria, Australia Australian Unity Full timeJoin us and let's make a bigger difference together.It's an exciting time to be joining Australian Unity - we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community...
-
People Delivery Consultant
1 week ago
Melbourne, Victoria, Australia NAB - National Australia Bank Full timeWork type: Permanent Full timeRegion: VIC- Melbourne CBD- Bring your exceptional time management and organisation skills into an agile delivery role supporting our EGM:You'll have support to develop, and our encouragement to exploreIt's more than a career at NAB. It's about more opportunity, more moments to make a difference and more focus on you.About the...
-
HR People and Culture Advisor
1 week ago
Melbourne, Victoria, Australia Beaumont People Full timePart-time permanent position (flexible hours and days):Support a company through growth who fosters great culture:- A newly created role, make it your ownAbout CauseisCauseis partners with global best-in-class association technology including iMIS and Higher Logic. Causeis was recently named by ASI as the current Global iMIS Partner of the Year for the...
-
People and Development Consultant
1 week ago
Melbourne, Victoria, Australia Clayton UTZ Full timeThe role An exceptional opportunity exists for an experienced P&D Consultant to join the Clayton Utz Melbourne office for a 12-month contract. Reporting to the Melbourne People & Development Manager, this role will provide trusted advice to our partners, managers and employees as part of the broader Melbourne P&D team. This role will be responsible for...
-
People & Performance Consultant
1 week ago
Melbourne, Victoria, Australia eFinancialCareers Ltd. Full timePeople & Performance ConsultantJob no: 493055Work type: Full-timeLocation: Melbourne CBDCategories: People, Performance & CultureWorking as the People & Performance Consultant, you will be responsible for providing contemporary and pragmatic advice to managers regarding any people related matters.Reporting to the Group Manager - People & Performance, you...
-
Senior Consultant
1 week ago
Melbourne, Victoria, Australia MANTEL OPERATIONS PTY LTD Full timeJob title:Mantel Group - Senior Consultant Domain in Cloud TechnologyLocation: Melbourne Role type: Full time, ongoingAbout us: We are an Australian-owned technology consulting business with expertise in Cloud, Digital, Data & Security.Our journey has been marked by substantial growth in Australia & New Zealand, and we are proud to have received the Great...
-
People & Culture Advisor Law Firm
1 week ago
Melbourne, Victoria, Australia Legal People Full timeJoin a highly successful & reputable commercial law firm HR generalist role Flexible work arrangements| Hybrid working modelOur client is a highly successful & well established mid tier law firm in in the CBD with a genuinely collegiate, team-orientated office culture. They are now looking for a highly capable People & Culture Advisor to essentially take...
-
People and Performance Consultant
1 week ago
Melbourne, Victoria, Australia Red Energy Full time.Red Energy is owned by the Mighty Snowy Hydro, making us 100% Australian owned. With over 1200 employees we enjoy a balance between working from home and in our amazing 5 story building in Richmond. As we work to maintain our 12 year award winning customer service, we strive to provide the best experience for our internal and external customers.An exciting...
-
Melbourne, Victoria, Australia Legal People Full timeReputable mid tier law firm| Supportive team HR generalist, organisational development & projects based role Exclusively listed with Legal People| 4 or 5 days | Flexible work arrangementsOur client is a highly successful & well established mid tier law firm in the CBD with a genuinely collegiate, team-orientated office culture. They are now looking for a...
-
Network Consultant
1 week ago
Melbourne, Victoria, Australia Infotech People Full timeCalling all Mid level Network Security Engineers Fulltime Permanent role with fast tracked career growth One of best Professional Services companies aroundOur client is currently looking for Network Security Engineers to join our highly regarded Network Security Professional Services team. These are exciting opportunities for security or network engineers...
-
Recruitment Consultant
1 week ago
Melbourne, Victoria, Australia Safety People Full timeEstablished for 20 years, lots of existing clients and leads Flexible approach to work focus on work life balance Salary plus lucrative commissionsSafety People is a boutique recruitment company based in Melbourne CBD that remains focused on delivering high-quality recruitment solutions to major multinational organisations across Australia and New...