Customer Care Specialist

2 weeks ago


Melbourne, Victoria, Australia Fleetwood Australia Full time
ASX Listed Company.

  • A fantastic, varied Customer Service Role.
  • Stable opportunity for growth.

About Us:

Fleetwood Australia exists to create innovative spaces for people to thrive.

We aim to be the leader in reimagining sustainable spaces and have a clear strategy to Build, Transform and Grow our organisation.

We're ASX listed and an industry leader.


We design, manufacture and install modular buildings for education, affordable housing, mining, custodial and commercial sectors across all mainland Australian states.

Our recreational vehicle work includes servicing as well as manufacture and distribute leading products. We work as One Fleetwood across our group of companies, including Building Solutions, Community Solutions and RV Solutions.

About the Role:

The Successful applicant will also demonstrate:

  • Strong level of Customer Service Experience.
  • Able to handle all types of queries via phone and proceed accordingly. to the highest of standards via the trade queue system.
  • Comfortable processing returns and credits.
  • Managing the Orderbook.
  • Proficient in Microsoft Office.
  • Strong communication skills (both written and verbally)
  • Experience in call centre environment.
  • Excellent data entry skills.
  • Ability to develop and foster crucial business relationships.
  • Demonstrated ability to work well in a team environment.
  • Strong planning and organisational skills.

About You:

***
Why work for Fleetwood?

  • Be part of an exciting transformative time in our business, on a trajectory of growth over the next 5 years
  • Join our valuesled culture, where Collaboration, Integrity, Accountability, Zero Harm and Growth through Innovation are at the heart of how we work and lead.
  • Access opportunities for professional and career development across our group of companies, in an ASX listed company and industry leader.
  • Access hybrid / flexible work options that support your productivity and wellbeing.
  • Fantastic salary package

How To Apply:

***Please submit your CV and cover letter by clicking on the 'Apply' button below.

Fleetwood Australia acknowledges Traditional Owners of Country throughout Australia and recognises the continuing connection to lands, waters, and communities. We pay our respect to Aboriginal and Torres Strait Islander cultures; and to Elders, past and present.

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