Client Information Officer
2 weeks ago
In this role you will:
- Manage all incoming calls to the organisation by identifying customer requirements and meeting these wherever possible over the telephone.
- Provide information by telephone about legal processes, Legal Aid Queensland guidelines and referral agencies.
- Participate in skill development processes, including call monitoring, onthejob and group training.
- Help improve information databases by providing regular feedback on the information's appropriateness and use.
- Participate in team, process and service improvement activities.
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Client Information Officer
2 weeks ago
Brisbane, Queensland, Australia Legal Aid Full timeClient Information Officer - Brisbane call centreLegal Aid Queensland has multiple opportunities both permanent part-time and temporary part-time Client Information Officers working to our Call Centre.About Legal Aid QueenslandLegal Aid Queensland's (LAQ) vision is to be a leader in a fair justice system where people are able to understand and protect their...
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Client Information Officer
2 weeks ago
Brisbane, Queensland, Australia Legal Aid Full timeThe role will work in consultation with Legal Aid Queensland's Information and Advice Services and legal practice staff to provide ongoing support and referral services to vulnerable clients.In this role you will: Manage all incoming calls to the Client Assistance Service and provide information by telephone about legal processes, Legal Aid Queensland...
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Client Information Officer
2 weeks ago
Brisbane, Queensland, Australia Legal Aid Full timeThe current vacancy is until 30 June 2024 with the possibility of extension. Provide verbal and written information to people, primarily over the phone about our services and how to engage with the Royal Commissions Ability to communicate with persons with complex needs Supporting callers to participate in a traumainformed, culturally sensitive and...
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Support Officer
2 weeks ago
Brisbane, Queensland, Australia Information Commissioner Full timeAs the Support Officer, you will:Provide administrative support including file and correspondence management. Update electronic case management and document management systems. Analyse and categorise documents related to external review cases. Undertake research, including legal research to locate relevant legislation, case law and commentary to assist in...
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Support Officer
2 weeks ago
Brisbane, Queensland, Australia Information Commissioner Full timeThis is an exciting, permanent opportunity to join OIC. Your day will involve providing administrative support, researching, drafting documents and proof reading to support the External Review team.As the Support Officer, you will:Provide administrative support including file and correspondence management. Update electronic case management and document...
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Policy Officer
2 weeks ago
Brisbane, Queensland, Australia Information Commissioner Full timeSignificant reform is underway in Queensland. The Information Privacy and Other Legislative Amendments Act 2023 (IPOLA Act) amends the Information Privacy Act 2009 (IP Act) and the Right to Information Act 2009 (RTI Act), to improve transparency and accountability of Queensland agencies and strengthen privacy protections available to individuals.The Policy...
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Principal Compliance Officer
2 weeks ago
Brisbane, Queensland, Australia Information Commissioner Full timeYou will be joining OIC at an exciting time of growthThe Queensland Government has recently introduced the Information Privacy and Other Legislation Amendment Bill which, if passed, will make changes to the Information Privacy Act 2009 and the Right to Information Act 2009. A major component of these changes will be the introduction of a Mandatory Data...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full timeThe Information Officer key responsibilities are:Assist in the maintenance of the digital library. Provide advice to internal and external clients in relation to specific requests for departmental information under administrative release schemes, the Right to Information Act 2009 and the Information Privacy Act 2009 or via disclosure processes in accordance...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Education Full timeYour Opportunity:As the Information Officer you will:Query, retrieve, analyse and present data in accordance with the requirements of performance measurement reporting activities and requests. Work collaboratively with a range of clients, stakeholders and other teams to support quality evidence based decision making and policy development.The Information...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Education Full timeAbout Us:The Department of Education (DoE) is committed to giving all children a great start and ensuring Queenslanders have the education and skills they need to contribute to the social, economic and cultural development of Queensland. The department sets the foundations for quality early learning experiences and delivers world class education services. We...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Public Trust Office Full timeKey ResponsibilitiesThe Information Officer performs a variety of different functions across information, records, knowledge and service delivery based on organisational priorities and support needs, within the scope of the specialisation, and includes the following activities:Provides user support and information management services focusing on enabling...
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Ao2 Information Officer
2 weeks ago
Brisbane, Queensland, Australia Effective People Full time24th May, 2023:AO2 Information OfficerAustralian Citizen with National Police CheckStarting Monday 5th June until Friday 7th July$37.26 per hour, ex Super (7.25hrs per day, 36.25hrs per week)Brisbane, QLD (Onsite)Ref#1080222Submissions Close Tuesday 30th MayOur State Government client is seeking a Records/Information Officer to join their Brisbane team at...
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Information Support Officer
2 weeks ago
Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full timeDesirable Requirements:Key duties and responsibilities:The Information Support Officer's key responsibilities are:Review, redact and prepare the release of child protection information in accordance with the Family Law Act 1975, having regard to the confidentiality provisions contained under Child Protection Act 199Undertake and contribute to the day to day...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Queensland Health Full timeThe role Reporting to the System and Departmental Liaison Officer, Office of the Director-General, you will manage, coordinate, edit and prepare correspondence and briefing notes to ensure the provision of high quality, timely, coordinated advice and information for the Minister for Health and the Director-General.This will include:Provide comprehensive...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Education Full timeYour roleAs the Information Officer you will work within a small and supportive team to:Conduct risk assessments of third-party online services used within schools to ensure they comply with information privacy, security and interoperability standards. These risk assessments are published to an internal catalogue to support decision-making and usage in...
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Information and Administration Officer
2 weeks ago
Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full timeYouth Justice Calculations, Data and Systems Support is a diverse team that looks after a number of ICT areas that help make the work of Youth Justice staff easier. We are responsible for enhancements to our client management systems; coordination of business technology needs; involvement in department wide ICT projects as they relate to Youth Justice; the...
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Chief Information Officer
2 weeks ago
Brisbane, Queensland, Australia Nova Systems Full timeManagement (Information & Communication Technology)Full time Add expected salary to your profile for insights 100% Australian owned and controlled, with a global footprint Ranked #9 "Best Places to Work" 2023 Key role to help shape the future success of our business About the Role: We are actively seeking applications for our newly created Chief Information...
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Information Support Officer
2 weeks ago
Brisbane, Queensland, Australia Children, Youth Justice and Multicultural Affairs Full timeThe Information Support Officer key responsibilities are:Identify and analyse information management issues and recommend and implement acceptable solutions. Provide advice on a variety of recordkeeping related matters to a range of internal and external clients including recordkeeping practice queries. Contribute to the development, implementation and...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia Queensland Health Full timeThe role The Information Officer provides comprehensive administrative support for the Ministerial and Executive Service Unit. Key to this position is to contribute to impovements to the correspondence work systems and manage, coordinate and action requests for information for the Minister for Health and the Diretor-General. Furthermore, you will assist in...
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Information Officer
2 weeks ago
Brisbane, Queensland, Australia The State Of Queensland Full timeExciting 12-month opportunity located in Brisbane CBD.Fixed-Term Temporary contract with Flexible Full-Time hours.Provide advice and information to the Minister for Health and the Director General.The role Reporting to the System and Departmental Liaison Officer, Office of the Director-General, you will manage, coordinate, edit and prepare correspondence and...