Loan Kit Co-ordinator

2 weeks ago

Brisbane, Queensland, Australia Medtronic GmbH Full time

Careers That Change Lives

At Medtronic, no two days will be the same, in the role you will be able to work with many different teams, learn about breakthrough therapies and see the impact they have on patients.

A Day in The Life

Responsibilities may include the following and other duties may be assigned.

  • To ensure agreed inventory levels are maintained to support all requirements for Surgical procedures can be met. In conjunction with Team leader and Ops manager.
  • Consignment sets are restocked for surgery so inventory levels are maintained to support all requirements for Surgical procedures can be met. In conjunction with Team leader and Ops manager
  • To maintain communication, ensure the correct management and scheduling of all the kit resources to facilitate the Loan Kit Technicians being able to effectively pick, pack and dispatch loan kits.
  • This is a critical role that directly impacts on the efficiency of the Loan Kits team. It is imperative to the customers we serve that our team executes this task efficiently and accurately.
  • Support our trauma business and as such there will be a need for this role to work as part of a 24 hour, on-call roster that is shared amongst the team. During peak periods, there may also be over time required.
  • Prepare bookings to manage instrument sets and inventory levels for Kits sent to Hospitals.
  • Assist with packing and checking of Sets as required.
  • Support all Medtronic Set assets (inventory and non-inventory) on the premises.
  • Maintain a thorough knowledge of products for planning and triage of sets.
  • Completion of quarterly stock takes of all products in the territories within given KPI's.
  • Manage freight providers for effective delivery of Sets to meet surgical demands.
  • Follow QMS for the loaner site in line with the Medtronic ISO13485 processes and published KPI's.
  • Comply with Medtronic's Quality, Finance and Legal policies and procedures; respond to both Internal and External Audit.
  • Observe all health and safety policies and procedures and take all reasonable care that actions or omissions do not impact on the health and safety of others.

Must Have:

  • Previous experience in this field and vocational or technical education and advanced certification is preferred.

Good to Have:

  • Experience in Medical Loan Kits with a strong track record of achieving and exceeding goals.
  • Ability to use computerised order entry and inventory systems- experience with SAP is desirable.
  • Sound knowledge of stock control systems
  • Computer literacy including sound knowledge of the MS Office suite of software.
  • Customer focused service to internal and external customers with a strong customer service approach.
  • Effective communication and interpersonal skills, as you will be dealing with internal and external stakeholders, including hospital sterilizing departments and operating theatre staff, as well as registrars and surgeons.
  • the ability to work in a fast paced and sometimes pressurized environment.
  • a strong attention to detail and the ability to manage high volume inventory.
  • Excellent leadership a high level of self-motivation and a commitment to being a leader within the team.
  • Excellent people skills - diplomatic and customer oriented
  • Results orientated, with a "can do" attitude.
  • Can work autonomously but is also a team player.

Our Offer:

In our 5th Tenet of our Mission, we recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success.

We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

  • Range of on-demand online health and wellness training resources, apps, videos, and communities
  • We invest in professional training and development for employees at all levels.
  • Our Employee Resource Groups (ERG)- foster awareness and inclusion in the workplace.
  • Various insurance benefits include life and disability and salary continuances
  • We have generous employee referral programs, corporate discount programs, leave benefits, and more

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health, and extend Life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

Medtronic has been servicing Australia and New Zealand since 1973. We are a Best Place to Work in Australia and certified as a Great Place to Work in Australia and New Zealand. LinkedIn named Medtronic as a top company in Australia in 2021. The AFR has also recognized Medtronic on their' Most Innovative Companies List' in 2019 and 2020. Learn more about working at Medtronic:

At Medtronic, we have an ongoing commitment to fostering a culture of inclusion, diversity, and equality. Therefore, we encourage candidates from all backgrounds to apply, regardless of their culture, religion, identity, ability, or race.

We are committed to achieving a diverse workforce and strongly encourage applications from our Aboriginal, Torres Strait Islander and Māori people.

Should applicants need assistance during the application process for accessibility reasons, we will accommodate this upon request.


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