Service and Retention Consultant

2 weeks ago


Brisbane, Queensland, Australia s8 Full time
Pet Insurance office-based position for Veterinary Nurses

  • Earn your Tier 2 Financial Services qualification.
  • Working in the beautiful leafy suburb of Toowong, Brisbane
Calling all animal-loving veterinary nurses Are you ready to ditch the dog days and leap into a purrfectly rewarding career at Pet Health Insurance Services?


We're on the hunt for an enthusiastic, tail-wagging team player to join our dynamic pack and help us ensure every pet gets the best care possible.

Think you've got the chops? Here's why this role is the cat's meow:

  • Be a hero to humans and their furry friends: Guide pet parents through the claims jungle and ensure their four-legged family members get the treatment they deserve.
  • Put your vet nurse skills to the test: Dive into medical records like a bloodhound on a scent, assess claims with the precision of a hawk, and communicate with vets like a seasoned parrot (minus the squawking, hopefully).
  • Master the insurance maze: We'll equip you with all the training you need to navigate the world of pet insurance and become a financial whiz with a heart of gold.
  • Join a pack of passionate pawty people: We're a funloving bunch who believe in worklife balance (because who doesn't love a good belly rub after a long day?).
  • Unleash your inner social butterfly: Chat with customers, build relationships, and spread pawsitive vibes your communication skills will be the envy of every chatty cat.

Bonus points if you:

  • Can juggle multiple tasks like a circus poodle.
  • Have the patience of a saint (dealing with pet parents can be ruff sometimes).
  • Are a whiz with technology (even if it's just figuring out how to open a can of tuna).
  • Have a smile that's brighter than a wet dog's nose (in a good way).


Ready to trade your scrubs for a superhero cape (or at least a cool office jacket)? Send us your resume and let's chat We promise it'll be the most fun you've had since chasing butterflies in the park.

P.S. We have an office mascot who's always up for a belly rub. Just don't tell the cat, he gets jealous easily.

P.P.S.

We also have awesome benefits like extra leave days, discounts on everything from car insurance to gym memberships, and a chance to earn a Tier 2 Financial Services qualification.

So, what are you waiting for? Unleash your inner animal advocate and join the Pet Health Insurance Pack

This is

your moment.

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