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Assets Officer
2 weeks ago
Assets Officer - Metro Sydney
ABOUT THE ROLE
The Assets Officer is responsible for the efficient delivery of residential Asset based Planned and Cyclical Maintenance with the purpose of providing quality homes to our customers.
The Assets Officer will be working across all Hume's regional locations and therefore working remotely and on the field, to allow flexibility and optimize productivity by reducing travel time.
- Support the delivery of quality homes that meet our customer's needs by assisting in the development of the planned and cyclical maintenance program
- Project Management of ad hoc work
- Development and Administration of Planned Work and Preventative Maintenance schedules.
- Preparing job orders and allocating work to appropriate contractors
- Monitoring contractor performance and maintaining up to date contractor compliance and safety details
- Reporting on monthly maintenance spend
- Checking invoices for payment and liaising with finance
- Maintaining records in the assets management system
- Managing the tenant feedback and satisfaction survey process and data
WHAT WE LOOK FOR IN YOU
We are looking for someone who is able to demonstrate superior customer service skills working with a diverse customer base.
- Exceptional communication skills, both written and verbal
- High level of organisational skills, and be able to prioritise and juggle competing demands
- A proven background in Facilities Management and Asset Maintenance within the residential space is a must
- A sound knowledge of preventative maintenance and project management
- Computer literacy is essential to facilitate the use of Hume's asset management system, and also the use of Microsoft Office packages including Word, Excel and Outlook
- Cultural alignment to Hume's values
WHAT YOU CAN LOOK FORWARD TO
We are diverse, dedicated, fun and flexible.
Most of all we are customer focused and welcome those who share our values and our purpose of providing people with opportunities to prosper.
Your contribution is rewarded and celebrated with great opportunities to build a career in an exciting, growing sector. We also offer.- Above Award salaries
- 35 hour working week
- Flexible work practices
- Long service leave after 5 years
- Salary packaging
- Career development opportunities
- Access to EAP Counselling Service
WHY WORK FOR HUME COMMUNITY HOUSING?
- Our purpose is to create opportunities for people to prosper._
We build new properties, manage tenancies for owners and provide services and support to meet our diverse customers and community's needs.
From essential workers to young people, families, people with disability, senior citizens, people experiencing homelessness and women fleeing family violence, we create opportunities for all our customers to prosper.
We work in collaboration with our customers and communities, listen to what they need so we can ensure our services are right and they have the best experience.
You spend a lot of your waking hours at work, so we want to give you a workplace where you can really be your values-aligned self and feel appreciated.
At Hume, we know how to have fun, celebrate successes and are committed to providing a thriving organisational experience to our employees, where you too can prosper.
New Opportunities
Hume's 3 strategic pillars centre around, growth, social impact and being a thriving organisation.
Hume is a profit for purpose organisation and as such must ensure that our structure, systems and processes are as effective and efficient as they can be, whilst ensuring we optimise our social impact.
This strategic ambition, along with new growth opportunities is creating new exciting career opportunities.OUR TEAM
We employ professionals across corporate services, real estate services, property development and construction, asset management, customer services, tenancy management and stakeholder management and partnerships.
We also employ social impact specialists experienced in case management, neighbourhood programs and community initiatives all of which provide our customers with opportunities to prosper.
We are a diverse, dedicated, commercially minded and customer focussed organisation. We also believe that a good employee experience directly translates into a good customer experience.If you're passionate about soci
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