Business Solutions Banker

2 weeks ago

Sydney, New South Wales, Australia Westpac Banking Corporation Full time
Business Solutions Banker

  • Unique opportunity to join a supportive and collaborative team
  • Bring your passion for customer service and help us support business growth
  • Permanent role based in Parramatta

How will I help?


In this position, you will be interacting with small to medium-sized business customers, understand their Business goals and needs and offer a suitable Merchant Solution to help their Business grow.

Channels of Support include Inbound, Outbound and Digital.

All Businesses need to take payments. We are here to offer a tailored solution to suit the individual's needs.

We are fast-paced, operating in a competitive market where you will learn the art of deepening customer relations and having quality needs-based conversations.

This is an exciting time in Merchants as we are delivering on leading class technology and campaigns.

More specifically, you will be:

  • Receiving inbound calls from business owners looking to purchase a Merchant Facility or service with St George
  • Helping understanding customer's needs, to connect them to suitable business banking products, including business accounts and payment facilities

To be successful in this role, you'll be required to work across our operating hours Monday to Friday 8:00 AM to 6:00 PM.

What do I need?

  • Solid background in customer service and/or sales
  • Clear communication skills and resilience to take a high number of calls
  • Strong attention to detail, including written skills
  • Strong computer literacy, with the ability to learn new systems
  • Experience within Banking and Finance will be highly advantageous

What's in it for me?


You'll be working as part of a great team with a can-do culture and a passion for the best customer service around.

With good pay and great benefits, you'll be helping Australians and New Zealanders succeed.

What's it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together.

As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.


How to I Apply?
Start here. Just click on the
APPLY button.

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