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Business Premium Banker

3 months ago


Sydney, New South Wales, Australia Westpac Banking Corporation Full time
Business Premium Banker

  • Unique opportunity to join a supportive and collaborative team
  • Bring your passion for customer service and help us support business growth
  • Permanent role based in Parramatta

How will I help?


As a Business Premium Banker, you will have the unique opportunity to engage directly with business customers, developing a deep understanding of their individual needs, challenges, and aspirations.

Through meaningful and needs-based conversations, you will uncover opportunities to tailor financial solutions that align with their specific goals and objectives.

As a Business Premium Banker, you play a pivotal role in shaping the financial success.

In this dynamic and results-driven position, you will specialise in offering customised financial solutions, with a primary focus on short-term lending products like Business Credit Cards.


More specifically, you will be:

  • Receiving inbound calls from business owners looking to purchase specific products
  • Find opportunities to upsell and cross sell additional banking products
  • Helping understanding customer's needs, to connect them to suitable business banking products, including business accounts and payment facilities
  • Ideally already have experience in lending with a strong growth mindset

To be successful in this role, you'll be required to work across our operating hours Monday to Friday 8:00 AM to 6:00 PM.

What do I need?

  • Solid background in customer service and/or sales
  • Lending experience
  • Clear communication skills and resilience to take a high number of calls
  • Strong attention to detail, including written skills
  • Strong computer literacy, with the ability to learn new systems

What's in it for me?


You'll be working as part of a great team with a can-do culture and a passion for the best customer service around.

With good pay and great benefits, you'll be helping Australians and New Zealanders succeed.

What's it like to work there?
We aim to provide one big, supportive team to help us achieve our purpose of creating better futures together.

As an equal opportunity employer, we're proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.


How to I Apply?
Start here. Just click on the
APPLY button.

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