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Aftermarket System Support

3 months ago

Dandenong, Victoria, Australia Ingersoll Rand Full time

Job Title
Aftermarket Systems Support

Location
Brisbane, Queensland, Australia

About Us


Gardner Denver Industries Pty Ltd, part of the Ingersoll Rand group, are a market leader in manufacturing highly engineered products including compressors, blowers, liquid ring pumps and fluid transfer products for a multitude of industrial users.

Our flexibility worldwide allows us to target fast growing market niches within the industrial, manufacturing, environmental, pulp and paper, service, power, mining and energy sectors.


Job Summary


You will be the second person in a support team assisting with all internal enquiries for any service SAP system updates.

This is a full-time role which is quite unique in Gardner Denver and can include altering the service frequency of the machines, changing the allocated parts, deleting decommissioned units off the records and many more tasks.


Responsibilities


You will also be responsible for the processing and invoicing of all preventative maintenance in a timely manner along with maintaining the work in progress.


Key Competencies

  • To be highly organised and resourceful under pressure
  • To maintain and provide excellent, high quality phone presentation to all internal and external customers
  • To be quick paced with attention to detail
  • A 'can do' attitude and a strong focus on customer service
  • A good working knowledge of Microsoft Office, in particular Word and Excel is required
  • Experience in SAP would be highly advantageous.

What we Offer

  • Attractive salary plus superannuation
  • Bonus scheme
  • Company share ownership scheme
  • Opportunity for growth and development with access to our internal training courses and via LinkedIn learning.