Business Support Officer
1 week ago
Wathaurong Position Description
Position Title Business Support Officer
Location 33 Mackey Street, North Geelong
Unit Family Services
Contract Full-time Ongoing
Aboriginal Community Controlled Health Services Award
Award
2020
Reports to Executive Manager, Family Services
Direct Reports Nil
Wathaurong Aboriginal Cooperative Limited
The name Wathaurong (Wadda-Wurrung) is a recognised Tribe
(community which consists of some 25 Clans) that form part of
the Kulin Nation of Aboriginal people. The Traditional
boundaries of the Wathaurong people span the coastline from
the Werribee River to Lorne peninsula and traverse inland to a
north direction towards Ballarat. Wathaurong services
Aboriginal Communities living on Wadda-Wurrung, Gulidjan and
Gadubanud Countries.
Wathaurong was formed by community in 1978 as a place of common ground where Aboriginal
people could be together and share in a sense of community with formal registration in 1980 to
support the social, economic, and cultural development of Aboriginal people, particularly within
the Geelong and surrounding areas. Wathaurong Aboriginal Cooperative Limited is an
Aboriginal Community Controlled Organisation governed by an Aboriginal Board who are
elected through the Annual General Meeting process annually, with their Chief Executive Officer
to operationalize the strategic directives of the Board.
(Pictured - Wathaurong Service catchment area)
Purpose of the Role
This position provides high-level confidential administrative support to Executive Managers to
a range of discreet, and confidential tasks, projects and coordinate processes. While also acting
as a key point of contact with internal and external stakeholders. You will review and prepare
briefings, correspondence, minutes, agendas and working papers to ensure that actions are
followed up and completed.
Business Support Officer | Position Description
Wathaurong Position Description
Key Result Area Key Responsibilities
Primary Responsibilities - Provide high level confidential secretarial support to the
Executive Manager including diary, meeting management,
- Provide high level confidential administrative support to
correspondence and prioritise actions.
and telephone enquiries and take follow-up action and
processing correspondence ensuring organisation
requirements are met.
- Provide support in the organisation of meetings with the
secretary and facilitating follow-up action.
- Proofread and process written advice, briefs, and
- Develop and maintain records, filing and document
papers and other information required by the Executive
Manager.
- Maintain strong relationships with Executives, Senior
stakeholders.
- Other duties as directed that are not listed in the position
grade and skills requirement.
Stakeholder & - Develop positive relationships with community stakeholders
Community Engagement and provide visible presence at community events and
meetings
- Ensure activities are culturally safe, appropriate, and
Islander people
- Engage and collaborate with relevant internal and external
needs of the Aboriginal workforce within the region of the
cooperative
Administration & - Comply with the standards of a child safe organisation in both
Compliance practice and culture
- Commitment and contribution to Quality Improvement
Business Support Officer | Position Description
Wathaurong Position Description
Selection Criteria
Essential
- Knowledge of safe and appropriate culturally centred practices for Aboriginal and/or
Strait Islander people.
- Demonstrated understanding of social, physical, economical, and cultural strengths and
quality services.
- Understanding of the purpose and expectations of the Victorian Child Safe Standards and
culture.
- Clearly and confidently communicates with people at all levels of the organisation.
feedback to refine communication and ensure communications are understood. Handles
difficult and sensitive communications well.
- Anticipates potential problems and preempts required actions. Continually liaises with key
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