El1 Assistant Director Case Management

2 weeks ago

Brisbane, Queensland, Australia Chandler Macleod Full time

About the company:


Our client is a large and expanding Federal Government agency, and this is an exciting position for an experienced leader/manager to lead in case management support and ensure accuracy, integrity, and fairness is maintained in the operation of this division.


About the role:

  • Managing team workflow to ensure statutory timeframes are met.
  • Strategic direction and delivery of case matter within statutory time frames.
  • Assessing, registering, analysing, and actioning tribunal documents to ensure information integrity.
  • Providing excellent guidance and recommendations on complaints and matters related to business functions and organisational operations.
  • Building and maintaining vital stakeholder relationships with all stakeholders and performing as a liaison in important matters.
  • Assessing cases and directing actionable points, such as medical assessments or specialist consultations to contribute to case matter.
  • Manage staff and competing work priorities, whilst providing team leadership and mentoring as required.
  • Development of ministerial and parliamentary briefs, reports and business cases.

About you:

  • You will have previous experience working in tribunal or legal case work environment.
  • You will have previous experience managing and leading teams in a communications and engagement capacity.
  • You will have strong and adaptable communication and interpersonal skills.
  • You will have excellent time management skills and ability to work autonomously and within a team environment.
  • You will have good interpersonal skills and able to communicate with stakeholders at all levels.
  • You will have excellent attention to detail and accuracy.
  • You will have the ability to manage and organise large caseloads within critical timeframes.

Benefits:

  • ASAP start date (pending Federal Police Clearance)
  • 12month casual temporary assignment
  • Full time hours Monday to Friday 7.5 hours per day
  • Brisbane CBD location
- $602.55 per day/ $80.34 per hour + super

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