Associate Director, Change Programs, Anz

1 week ago


Fortitude Valley, Queensland, Australia AECOM Full time
Company Description

At AECOM, we're delivering a better world.

We believe infrastructure creates opportunity for everyone.

Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.


Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy.

We're one global team - 47,000 strong - driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options.

Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.


You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.


We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities.

We believe in leadership at all levels.

No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.


We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.


When you join us, you will connect and collaborate with a global network of experts - planners, designers, engineers, scientists, consultants, program and construction managers - leading the change toward a more sustainable and equitable future.

Join us and let's get started.

Job Description:


Responsible for Leading the ANZ Operations Change Team, including developing the change strategy, managing and monitoring Operations and Change initiatives as required by the business.


Current programs including but not limited to:

ESG, Digital Transformation, RAP, Global Finance Transformation, Project Delivery Evolution, Advancing How we Work, Fast Forward to the Future Real Estate transition.


  • Working with the Change Mangers to develop the change Strategy and plan which defines the right approach to the situation through the lens of our regional requirement.
  • Provide guidance, effective and collaborative Leadership and strategic direction to the Change Managers to enable successful management of the change program.
  • Partnering with Leaders across the business to develop and gain endorsement for the business case and change plan strategy which will support the business adopt to the change successfully.
  • Define and measure success metrics, monitor and govern change progress across the portfolio of change programs. Reporting on progress and risks to Operational Services Director and COO.
  • Manage the Change Calendar quarterly review and scheduling for all Change Programs across Support Services for ANZ. Working with Support Service Leads to define the value, benefits, risk mitigation and schedule priorities aligned to the business needs.
  • Develop business cases for endorsement and approval of investment time and cost for initiatives. Evaluate and ensure readiness to implement the change (go/no-go) and provide guidance to the Operational Services Director and COO to enable regional sign off on system go live options.
  • Engage and partner with the Regional Operations Group to provide updates on the change portfolio and act on any feedback to support successful programs.
  • Provide support with new initiatives, change management, communications, reporting and analysis.
  • Review Operations inefficiencies as they arise through feedback on frustrations from our people and develop improvement plans or act on resolving any issues to ensure the process is effective for our business.
  • Be the authorised delegate for the Operational Services Director, ANZ which includes Procurement, IT, Travel Services, Real Estate, Change Programs, Net Zero in leave of absence.
Key Responsibilities

  • Working with the Change Mangers to develop the change Strategy and plan which defines the right approach to the situation through the lens of our regional requirement.
  • Provide guidance, effective and collaborative Leadership and strategic direction to the Change Managers to enable successful management of the change program.
  • Partnering with Leaders across the business to develop and gain endorsement for the business case and change plan strategy which will support the business adopt to the change successfully.
  • Define and measure success metrics, monitor and govern change progress across the portfolio of change programs. Reporti


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