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Operations Support and Engagement Officer

3 months ago

Wynnum, Queensland, Australia YMCA Brisbane Full time

The Y Brisbane is a not-for-profit organisation with leading services in childcare, fitness, camping, education, hospitality, youth, recreation and community programs. We have been working in local communities across Australia since 1854.

YMCA Wynnum Community Hub is recruiting an
Operations Support and Engagement Officer
on a part time, permanent basis
to join our team located in Wynnum, QLD.**
ABOUT THE ROLE


As a
Operations Support and Engagement Officer, you will be responsible for all aspects of day-to-day operations of the Cannon Hill Community Centre.


Duties include (but are not limited too):

  • Support the development of programs and support initiatives in a way that proactively considers how impact will be measured, seeking advice from relevant stakeholders as appropriate.
  • Deliver resources, activities and events for the local community.
  • Supports the promotion of social connectedness in the community.
  • Provide direction and support to volunteers and program contractors to ensure that they are fulfilling their tasks appropriately and within the YMCA mission and values.
  • Create opportunities for individuals and community groups to participate positively in their community and improve access to support services.
  • Assist in the provision of effective and efficient management, supervision and coaching to volunteers.
  • Actively facilitate processes to gather information to monitor, evaluate and then adapt programs and activities to ensure the impact is maximized.

ABOUT YOU

  • Diploma qualified or other relevant qualifications and or a combination of relevant qualifications and experience
  • Comprehensive working knowledge of community centre environments
  • Two years of experience within a community centre, community engagement or facilities role
  • Excellent negotiation and influencing skills
  • Demonstrated staff supervision, training and development skills
  • Proven ability to develop and manage customer relationships
  • Ability to manage, conflict, complaints and any difficult situations, which may arise
  • High level of written and verbal communication skills including proven ability to write reports, and communicate effectively with diverse groups
  • Current Open Queensland Drivers Licence
  • Current First Aid and CPR Certificates; or willingness to obtain
  • Positive Notice Blue Card; or willingness to obtain

BENEFITS

The Y offer a fantastic range of employee benefits which include:

  • Generous salary packaging (up to $15,900 per annum)
  • Free YMCA gym membership
  • Free Group Fitness Classes including Boxing, Pilates and Yoga.
  • Clear professional development opportunities
  • Discounted accommodation rates at the George Williams Hotel
  • Discounted rates at our childcare facilities
  • Discounted rates on health care through Medibank Private
  • A range of online benefits through our online employee discounts and benefits program

APPLICATIONS

To apply, please send your resume and cover letter addressing the selection criteria outlined above. Please click the
'Apply' button.

OUR COMMITMENT:

The YMCA is an equal opportunity employer and is committed to safeguarding children and young people.

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