Associate Director

2 weeks ago

Melbourne, Victoria, Australia Clemenger Group Full time
The Associate Director's role is to deliver excellent work with an eye for new and repeat business

Job description
The business

  • Support the Senior Leadership Team to achieve organisational objectives
  • Take proactive steps to contribute to Quantum's financial success
  • Contribute meaningfully to discussions around Quantum's overall strategy/direction
  • Build strong relationships with existing and potential clients by working closely and collaboratively with them to drive client retention
  • Significant contribution to repeat and new business development
  • Engage with and support the development of external marketing activity.
The work

  • Contribute meaningfully to larger/more complex proposals, and contribute at pitches
  • Lead more complex/highvalue jobs from beginning to end, including multiple project timelines, and resolving issues as they arise
  • Build compelling, evidencebased stories and insights through indepth analysis of qualitative and quantitative data
  • Lead and support the development of questionnaires and discussion guides, including complex/innovative methods
  • Drive excellence and attention to detail in the creation of high quality deliverables
  • Seek efficiencies in the way we work without compromising the quality of what we deliver
  • Ensure all project team's work is delivered efficiently and to a high standard
  • Take an active role in your own self development in agreement with your Manager as outlined in your professional development plan.
The team

  • Support others in their development and learning
  • Work positively and proactively and assist in mentoring more junior members of the team
  • Focus on and drive the success of the team
  • Develop own skills and competencies whilst assisting more junior members of the team in their development.
Person specification

  • Ability to drive repeat business with existing clients and build strong relationships with new clients by understanding their business needs.
  • A 'safe pair of hands' who clients trust both within and outside of the project process, building ongoing relationships and acting as an advisor on their business/research needs
  • Keeps abreast of emerging/innovative methods and act as a resource to others
  • Spots the threads and patterns, weave them into compelling insights and use these to build actionable recommendations
  • Creates clear and compelling reports on complex issues by thinking strategically, structuring reports around key insights and creates actionable recommendations that take into account business realities.
  • Sees the bigger picture
  • Comfortable taking a lead role in presenting debriefs, answering client questions etc
  • Works with clients as a partner, both during and outside the project cycle
  • Understands, and contribute meaningfully to discussions around the place of research & insights within the wider business landscape
  • Some experience in line management or desire to learn
  • Evidence of commitment to continued Professional Development
  • Proactive consumer of news and opinion around our own and our clients' industries, willingness to create own content.
Qualities we seek
You are

  • Passionate
  • An advocate for Quantum and for the discipline of strategy & insights


 Collaborative
  • Fostering a collaborative environment within and beyond the project process


 Accountable
  • Problem solver with a cando attitude, a safe place to come for help


 Enthusiastic
  • Proactive and selfmotivated, always willing to take on a new challenge


 Mindful
  • Personable, empathetic and diplomatic
You think

  • Commercially an appetite for business development and a passion for helping the company grow
  • Strategically thinking beyond the end of the research into how insights can be activated for our clients
  • With a growth mindset opportunitiesfocussed, always looking for ways to optimise approaches and win clients and business
  • Critically thoughtful and constructive approach to research & insights
  • With constant curiosity want to get 'under the hood' of methods, business issues, always on lookout for new approaches from across the industry
  • Decisively independently make decisions under pressure and take responsibility for them
You deliver

  • Excellence
  • Committed to maintaining the highest possible standard of quality control aligned with Quantum's style
  • Value to our clients making sure our clients derive value from doing work with Quantum to drive repeat business and longterm relationships
  • Commitment committed to the success of our business, our teams, and our clients
Who we are...

Quantum, a Market Research agency with a finger firmly on the pulse of ever-changing attitudes, behaviours and cultural trends across Australia.

Founded in 1969 and based in South Yarra, Melbourne, Australia, we have a diverse portfolio of industries, businesses and government clients.

We pride ourselves in knowing how Australians think, but that is only a part of who we are.
We know international markets, finance industr

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