Retirement Village Manager

1 week ago

Bribie Island, Australia Bolton Clarke Full time
Permanent part-time position - guaranteed minimum of 24 hours per week

  • Generous salary packaging up to $18,550 per annum tax free
  • Bring your customer service skills to Retirement Living

About Bolton Clarke


With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care services for more than 200 years.

Bolton Clarke is Australia's largest Independently owned, not for profit provider of independent living, health and wellbeing services.

With over 15,000 team members across Australia, we have a passion for ensuring our customers live a life of fulfilment.

We have an exceptional record in supporting active ageing, health, wellbeing and personal choice for our clients and residents across at home support, retirement living and residential services.


About the opportunity
An exciting opportunity has arisen for a Retirement Village Manager to manage our Retirement Village located in Bribie Island. You will be active in promoting a strong customer focus culture, positive relations and brand recognition in the community. Our villages are among the first in Australia to be awarded Australian Retirement Village Accreditation Scheme (ARVAS).

Key activities:

  • Resident satisfaction and experience by delivering social activities and events
  • Manage engagement of residents and the Resident Committee to optimise resident empowerment and satisfaction
  • Lead and coordinate Retirement Village operations ensuring compliance with the Retirement Villages Act, Code of Conduct and Accreditation standards
  • Manage budget, resource planning and strategy for the Village
  • Support the sales process to ensure agreed sales and occupancy targets are managed, optimised and achieved
***
We would love to hear from you if you have

  • Genuine passion for interacting with older people
  • Demonstrated management experience in a similar role within retirement living, business, hospitality, finance, property management or health sector
  • Sales experience in property or other Business to Customer environment with an ability to build strong client relationships to achieve and exceed sales targets
  • Highly developed interpersonal and leadership skills
  • Demonstrated ability to work with legislation. A sound understanding of the Retirement Village Act would be highly regarded
  • Proven customercentric philosophy combined with an ability to "get things done"
  • Strong written and verbal communication including demonstrated problem solving skills
  • Budgeting and reporting experience
  • Proficiency in Microsoft office and relative business systems
  • Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work._

Our Benefits
Our culture is both supportive and collaborative where you can make your role your own.

In return for your hard work, you will receive a generous salary package plus:

  • A work culture that values you and invests in your career
  • Salary packaging options and tax benefits of up to $15,900 plus additional $2650 in entertainment per year
  • Options for additional purchased leave
  • Employee Assistance Program for staff and their families
  • Private health insurance discounts
  • Flight Centre Travel Club holiday deals
  • We are an equal opportunity employer that values diversity and inclusion. We recognise a diverse workforce contributes to better business outcomes. We are committed to creating a workplace where all employees have equal access._

How to Apply
**Applicants must obtain Federal Police Clearance or willingness to undertake the check, along with obtaining a 2024 flu vaccination and meeting Covid-19 vaccination evidence in line with current requirements.

  • Retirement Village Manager

    3 weeks ago

    Bribie Island, Australia Bolton Clarke Full time

    Permanent part-time position - guaranteed minimum of 24 hours per week - Generous salary packaging - up to $18,550 per annum tax free - Bring your customer service skills to Retirement Living **About Bolton Clarke** With RSL Care (QLD) and the RDNS (Victoria) at the heart of our DNA, Bolton Clarke has been at the forefront of healthcare and aged care...

  • Personal Care Assistant

    2 weeks ago

    Bribie Island, Australia McKenzie Full time

    Permanent Part Time Opportunities with Bolton Clarke Group - Genuine Career Progression opportunities - ongoing training - Experience required / Certificate III Aged Care required McKenzie Aged Care Group has been operating in Australia for over 20 years. We have now joined the **Bolton Clarke Group**, one of Australia’s largest independent,...

  • Personal Care Assistant

    1 week ago

    Bribie Island, Australia McKenzie Full time

    Permanent Part Time Opportunities with Bolton Clarke Group Genuine Career Progression opportunities ongoing training Experience required / Certificate III Aged Care requiredMcKenzie Aged Care Group has been operating in Australia for over 20 years. We have now joined the Bolton Clarke Group, one of Australia's largest independent, not-for-profit providers...

  • Roster Coordinator

    2 weeks ago

    Bribie Island, Australia McKenzie Full time

    Full time opportunity within Aged Care - Bribie Cove - Work with a professional, friendly multidisciplinary team - Bolton Clarke, winner of Employer of Choice Award 2023 From the moment you enter our Bribie Cove facility we aim to create a warm, welcoming and caring work environment. - We strive to be a friendly and compassionate team ensuring that you feel...

  • Roster Coordinator

    1 week ago

    Bribie Island, Australia McKenzie Full time

    Full time opportunity within Aged Care - Bribie Cove Work with a professional, friendly multidisciplinary team Bolton Clarke, winner of Employer of Choice Award 2023From the moment you enter our Bribie Cove facility we aim to create a warm, welcoming and caring work environment. We strive to be a friendly and compassionate team ensuring that you feel valued...

  • Handy Person

    4 weeks ago

    Hayman Island, Australia IHG Full time

    Welcome to IHG. Now that you're part of our family, let's explain the role you will play.As the world's largest family of luxury hotels, we all take great pride in representing the InterContinental brand. Shaped by years of international expertise and local insights, our love for luxury travel transcends cultures. Inspiring us to create warm and...

  • Handy Person

    1 month ago

    Hayman Island, Australia IHG Full time

    Welcome to IHG. Now that you're part of our family, let's explain the role you will play.As the world's largest family of luxury hotels, we all take great pride in representing the InterContinental brand. Shaped by years of international expertise and local insights, our love for luxury travel transcends cultures. Inspiring us to create warm and...

  • Garden & Maintenance Supervisor

    3 weeks ago

    Hope Island, Australia Mulpha Full time

    **Introduction**: We are currently seeking a skilled and reliable Village Handyperson and Maintenance staff member to join our team at Sanctuary Cove. As the Village Handyperson and Maintenance Supervisor, you will be responsible for performing a wide range of maintenance and repair tasks in our village across our community including retail, office and...

  • Garden & Maintenance Supervisor

    1 week ago

    Hope Island, Australia Mulpha Full time

    Introduction:We are currently seeking a skilled and reliable Village Handyperson and Maintenance staff member to join our team at Sanctuary Cove. As the Village Handyperson and Maintenance Supervisor, you will be responsible for performing a wide range of maintenance and repair tasks in our village across our community including retail, office and Marina and...

  • Bar & Gaming Staff Cove Tavern

    3 weeks ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Come and be part of fun! Mulpha Hospitality are eagerly recruiting Bar & Gaming Staff for the Cove Tavern in the stunning Sanctuary Cove Marine Village. This is a casual role offering up to 25 hours per week in a fun and fast paced environment. As a valued member of our front of house team, you will support the restaurant...

  • Gaming Attendant Cove Tavern

    4 weeks ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Come and be part of fun! Mulpha Hospitality are eagerly recruiting Gaming & Bar Staff for the Cove Tavern in the stunning Sanctuary Cove Marine Village. This is a casual role offering up to 25 hours per week in a fun and fast paced environment. As a valued member of our front of house team, you will support the restaurant...

  • Experienced Wait Staff Ioesco Restaurant

    4 weeks ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Come and be part of fun! Mulpha Hospitality are eagerly recruiting for Hospitality all stars in the stunning Sanctuary Cove Marine Village. This is a casual role offering up to 30 hours per week at the renowned Ioesco Restaurant. This is your opportunity to join a great team in a professional environment. We have great on...

  • Gaming Attendant Cove Tavern

    1 week ago

    Hope Island, Australia Mulpha Full time

    Description:THE OPPORTUNITYCome and be part of funMulpha Hospitality are eagerly recruiting Gaming & Bar Staff for the Cove Tavern in the stunning Sanctuary Cove Marine Village. This is a casual role offering up to 25 hours per week in a fun and fast paced environment.As a valued member of our front of house team, you will support the restaurant leadership...

  • Receptionist & Customer Service Representative

    5 days ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Are you an experienced receptionist with a passion for exceptional customer service? Do you thrive in a dynamic and busy environment? If so, we want you to be part of our team at the Sanctuary Cove Marina on the stunning Gold Coast! Our marina is a bustling hub for boating enthusiasts, offering top-notch facilities and...

  • Experienced Wait Staff Ioesco Restaurant

    1 week ago

    Hope Island, Australia Mulpha Full time

    Description:THE OPPORTUNITYCome and be part of fun Mulpha Hospitality are eagerly recruiting for Hospitality all stars in the stunning Sanctuary Cove Marine Village. This is a casual role offering up to 30 hours per week at the renowned Ioesco Restaurant.This is your opportunity to join a great team in a professional environment. We have great on job...

  • Dockhand Sanctuary Cove Marina

    6 days ago

    Hope Island, Australia Mulpha Full time

    **Description**: THE OPPORTUNITY Sanctuary Cove Marina is looking for a self-motivated and energetic person to join its team. If you have a passion for the water, love a challenge and have a personality for great customer service we would like to hear from you. The Dockhand role is responsible for providing a high standard of customer service to marina...

  • Marina Operations Officer Sanctuary Cove Marina

    3 weeks ago

    Hope Island, Australia Mulpha Full time

    **Description**: ABOUT THE SANCTUARY COVE MARINA The Sanctuary Cove Marina is a world-class marina that caters to our customers’ every need. With personal berthing assistance and premier facilities, it offers over 300 moorings for all vessels including superyachts. Internationally recognised as a Platinum Gold Anchor marina along with a level 3 Clean...

  • Public Area Cleaner

    1 week ago

    Fraser Island, Australia SeaLink K'gari (Fraser Island) Full time

    About the RoleThe Night Public Area Cleaner is responsible for cleaning and maintaining the resort public areas, restaurants and staff village areas at Kingfisher Bay Resort. This unique role requires someone who enjoys working throughout the night. The shift hours are 11:30pm - 8am, paying $28.32 per hour and working a 7-day rotating roster. Our ideal...

  • Dockhand Sanctuary Cove Marina

    1 week ago

    Hope Island, Australia Mulpha Full time

    Description:THE OPPORTUNITYSanctuary Cove Marina is looking for a self-motivated and energetic person to join its team. If you have a passion for the water, love a challenge and have a personality for great customer service we would like to hear from you. The Dockhand role is responsible for providing a high standard of customer service to marina users, as...

  • Public Area Cleaner

    4 weeks ago

    Fraser Island, Australia SeaLink K'gari (Fraser Island) Full time

    Kingfisher Bay Resort - K'gari (Fraser Island)About the RoleThe Night Public Area Cleaner is responsible for cleaning and maintaining the resort public areas, restaurants and staff village areas at Kingfisher Bay Resort. This unique role requires someone who enjoys working throughout the night. The shift hours are 11:30pm - 8am, paying $28.32 per hour and...