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Technology Support Officer
4 months ago
Permanent Full-Time role:
-
Dual based at Brisbane & Gold Coast Airport:
Lots of travel
Jetstar thrives on innovation We are always looking to employ ambitious and proactive professionals to help our business work smarter and more efficiently.
Key responsibilities of this role include:
- Providing on-site support for the day to day operation of Jetstar's IT equipment at your port
- Providing timely incident resolution for airport located IT
- Conduct frequent IT equipment health checks, ensuring airport equipment is working to a high quality and availability standard
- Assist airport staff with training on IT systems as required
- Manage adhoc IT queries across your port.
To be successful in this role, you will need to demonstrate the following skills, qualifications and experience:
- 1-2 years' experience in a IT support role
- Bachelor's degree in IT or equivalent is desirable
- Strong verbal communications skills
- A passion for solving problems and providing exceptional customer service
- A cando attitude and a desire to solve issues at the first attempt
- Someone highly selfsufficient and proactive.
About Us
The Jetstar Group has airlines in Australia, New Zealand, Singapore, Japan and Vietnam.
Since launch in 2004, we have grown from a team of 700 to 7,600 and have flown more than 250 million passengers.
Collectively we now offer more than 5000 flights a week to more than 85 destinations in 17 countries and territories across the Asia Pacific region, with a fleet of more than 130 aircraft.
Our Culture
Jetstar is alive with a sense of adventure.
Day in and day out, our teams search for new places to fly, new ways to add value and new ideas to improve performance.
If you love the road less travelled, you'll love working here because ours is a team who innovate every day, thrive on delivery, support each other and celebrate our successes.
You'll be supported to challenge, anticipate and explore while you work will connect people and enrich lives. We encourage diversity and aim to create an environment where our employees feel valued, respected and enabled.Our Benefits
Team members have access to heavily discounted fares to destinations all over the world - not only for team members, but for their favourite travel companions too.
Our staff travel benefit includes discounts on airfares, accommodation, car hire and travel insurance for both domestic and international travel.
Discounts can be used within the Jetstar Group airlines, Qantas and other partner airlines.Applications close on 24 March 2023
R87754
