International Admissions Officer

2 weeks ago


Saint Lucia, Queensland, Australia The University of Queensland Full time
Be part of an organisation with a meaningful purpose and impact
  • Join a university ranked in the top 17%
  • Superannuation contributions of 17% and annual leave loading of 17.5%
  • Based at the picturesque St Lucia Campus
About UQ

As part of the UQ community, you'll have the opportunity to work alongside brilliant minds from around the globe. Everyone here plays a vital role. As a member of our professional staff, you will actively contribute to our vision of creating a better world. By supporting academic endeavors in teaching, research, and student life, you can be part of activities that make a lasting, real-world impact. Join a community where excellence is central to our culture, contributions are highly valued, and various benefits are available, such as:

  • 26 weeks of paid parental leave or 14 weeks of paid primary caregiver leave
  • Access to flexible working arrangements
  • Health and wellness discounts including fitness passport access, free yearly flu vaccinations, discounted health insurance, and Employee Assistance Program access
  • On-campus childcare options
  • Discounted parking starting at just $5.75 a day
  • Salary packaging choices
About This Opportunity

The International Admissions Officer position within International Admissions involves assessing moderately complex applications from international students across various regions and handling queries. Reporting to the International Admissions Manager, this role focuses on the Rest of the World and Onshore regions.

Duties and Responsibilities include, but are not limited to:
  • Triage and respond to student and agent queries from specific geographic regions with excellent customer service
  • Process and manage international applications from submission to acceptance with a medium level of complexity
  • Ensure compliance with key legislation, University policies, and procedures throughout the admissions process
  • Support the team in workload management and continuous improvement initiatives related to query management and international admissions
  • Engage with relevant stakeholders as needed and provide high-quality service to internal parties

This is a Full-time, 100% FTE, Continuing (Permanent) position at HEW Level 5. The base salary range is $77,000 to $86,029.78 with a super contribution of up to 17%. The total FTE package falls within $90,000 to $100,654.84 annually.

About You
  • Relevant industry and specialized experience in International admissions
  • Strong communication and cross-cultural skills for high-level customer service
  • Ability to operate efficiently in a high-volume, high-pressure environment
  • Knowledge of compliance in international admissions and contribution to process improvements
  • Effective team player focused on quality and compliance targets
  • Adaptability to new technologies for streamlined tasks handling

In addition, the following mandatory requirements apply:

  • Work Rights: Unrestricted work rights in Australia are essential for this role
  • Background Checks: Final applicants may undergo a criminal record check
Questions?

For more details about this opportunity, please contact Mrs. Tiara Duong, International Admissions Manager. For application inquiries, please contact with the job reference number in the subject line.

Want to Apply?

All applicants must submit the following documents:

  • Cover letter addressing the 'About You' section (Max. 3 pages)
  • Resume
Other Information

Our strength at UQ lies in the diverse mix of colleagues, showcasing our commitment to an inclusive environment. We strive to attract, retain, and promote diverse colleagues representative of the broader community. For accessibility requirements, please reach out to the specified contact. Current employees can apply via the internal careers board.

Applications close on 11 June 2024 at 11.00pm AEST



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