Change Manager

2 weeks ago

Sydney, New South Wales, Australia Macquarie Group Limited Full time

The Enterprise Information Management (EIM) team are looking for a communications and change manager to support our teams to deliver human-centred change and embed data risk management practices across Macquarie.

We need a pragmatic, hands-on change manager, who can support key data initiatives that will run over the next 12 months.

The change manager will design and help execute business engagement and readiness plans, in partnership with various streams within a multifaceted program.


To be successful in this role, you will be outcome-driven, adaptable and comfortable working within a fast-paced environment with clear executive oversight.

You will play an active role in influencing plans and decisions, helping teams identify, plan and execute engagement and readiness activities that will deliver quality outcomes and embed change.


Key responsibilities:

  • Develop and execute on the following in partnership with program workstream owners:
  • change assessments and canvases, including the impact assessments
- stakeholder engagement and communications plans
- capability uplift plans
- business readiness assessments
- go-live(s)/Release support plans

This includes:

  • Identifying, planning and supporting the execution of engagement, communication and business readiness activities required to achieve successful delivery and embedment of the change.
  • Developing communications and engagement plans for the key initiatives, and leading or supporting the execution of the activities, as agreed with the owners or teams.
  • Designing or advising on the adoption activities best suited to deliver the outcomes, maximising benefits.
  • Building strong relationships with stakeholders across Macquarie and internally within EIM.
  • Identifying capability uplift requirements and ensuring they are planned and executed, in collaboration with our EIM learning specialist.
  • Developing a single view of change, comms and engagement where necessary, especially where multiple initiatives impact common stakeholders, and enabling EIM teams to engage and communicate with our stakeholders in a streamlined, cohesive way that is meaningful and within context for each stakeholder group.

To be successful in this role:

  • You will have at least 5 years' experience managing change and communications and good knowledge of each of the change deliverables listed above.
  • You will possess strong stakeholder analysis and mapping abilities, with a good track record with building stakeholder relationships,
  • You have helped teams successfully embed cultural, technology and process changes in multiple instances
  • You have a depth of communication planning and execution experience, with experience delivering communications innovatively and effectively
  • You have worked in situations where change has been driven and implemented in a pragmatic and lean manner.

Ideally you will also have:

- a depth of knowledge in engaging staff and leaders to achieve sustainable outcomes
- exposure working within agile environments with emphasis on design thinking and human centred design principles

  • Financial Services industry experience; experience working across a mix of business, systems and technicaltype changes will be a plus
- a strong ability to work through periods of ambiguity and to communicate complex issues in a straightforward manner.
- a natural ability to develop meaningful peer and stakeholder relationships.

About the Corporate Operations Group


The Corporate Operations Group brings together specialist support services in Digital Transformation & Data, Technology, Operations, Human Resources, Business Services, Corporate Strategy & Solutions, and the Macquarie Group Foundation.

We deliver service excellence to ensure Macquarie is open for business, deliver on transformational change, invest in our people and have deep relationships with our customers.


Our commitment to Diversity, Equity and Inclusion
The diversity of our people is one of our greatest strengths.

An inclusive and equitable environment enables us to deliver innovative and sustainable outcomes for our people, clients, shareholders and communities.

From day one, you'll be encouraged to be yourself and supported to perform at your best.

If our purpose of 'empowering people to innovate and invest for a better future' is as inspiring to you as it is to us, please apply.

With the right technology, support and resources, our people can work in a range of flexible ways.

About Macquarie:


A career at Macquarie means you'll have the opportunity to develop and utilise new skills, explore interesting fields and do challenging work that will impact the lives of people around the world—whether it's accelerating the green energy transition, helping sustain global food supplies, financing social housing projects or investing in essential infrastructure.

At Macquarie, we're empowering people to innovate and invest for a better future.

Our size and internatio

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