Change Manager

1 week ago

Sydney, New South Wales, Australia University of New South Wales Full time

Job no: 523989

Work type:
full time

Location:
Sydney, NSW

Categories:
Project Management


As the Change Manager, you will work with project teams to ensure each business area is sufficiently prepared for the impact of the change ahead of "go-live" events, and that there is sufficient support for the new way of working in order to operate in a stable business as usual state.

Employment Type: 12 month fixed-term contract

  • Excellent salary package and employee benefits
  • Location: UNSW Kensington Campus (Hybrid Working)

About UNSW:

UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community, a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter.

If you want a career where you can thrive, be challenged and do meaningful work, you're in the right place.


The Enterprise Portfolio Management Office (EPMO) Change Team provides change management expertise and advice to project teams, uplifting the maturity of the design and implementation of change management initiatives across the portfolio and creating greater visibility of the level and impact of change within and across the university.

The Change Manager plays a key role within the EPMO Change Team in advising, leading, coaching, develop and execute the change management plans that enable business areas and impacted teams to adopt and embed changes, Key is the to ensure that business readiness activities and plans are included in project plans, budgets and delivery milestones.


Why Your Role Matters:


As the Change Manager, you will work with project teams to ensure each business area is sufficiently prepared for the impact of the change ahead of "go-live" events, and that there is sufficient support for the new way of working in order to operate in a stable business as usual state.


This role will help bridge the gap between people and projects, in designing and executing the right approaches, tools, templates, training and communication to achieve the desired outcomes.

The Change Manager reports to the Head of Change Management (EPMO) and may have direct reports.

Responsibilities:

  • Utilise the EPMO change management framework to deliver effective change management support and provide timely advice and leadership either as a part of the project team or on an adhoc basis.
  • Advise on the development of detailed change impact assessments, plan and facilitate workshops, develop change management plans and communications, and develop and deliver training materials as required.
  • Develop and execute on training plans.
  • Collaborate and identify organisational preparation risks and ensure escalation to the appropriate level, including the development of risk mitigation strategies and the development of plans within organisational preparation planning and relevant actions.
  • Prepare change management strategies to maximize efficiency and ensure that organisational preparation tasks are reflected in project planning and scheduling.
  • Evaluate impact of proposed changes.
  • Ensure all change impacts are identified via the impact assessment have clear ownership within the project or business.
  • Contribute to the development of divisional business build and transition plans, and track user adoption rates.
  • Collaborate with operational managers to successfully embed and sustain changes within the business and identify the necessary changes in process, procedures and practices required to achieve the desired result and deliver the planned benefits.
  • Acts as a champion and change agent in leading and implementing changes required to achieve University goals and objectives across the work area, and contribute to the development of the university view of change.
  • Provide thought leadership and design input to the continuous improvement of the EPMO change tools and templates.

Skills and Experience Summary:

  • Relevant tertiary qualifications such as Prosci with at least 6+ years' experience leading and implementing medium to large sized change initiatives in complex environments and/or extensive relevant experience gained through any other combination of education, training and/or experience.
  • Demonstrated experience working with all levels of stakeholders in designing and delivering change activities to support business leaders and their teams through change and integrate change management activities with their project plans.
  • Demonstrated understanding and extensive experience in providing change advice and support across multiple projects or program streams within agreed timeframes and supporting business users to adopt and embed change.
  • Experience in Change Management Project Delivery within the higher education sector.
  • Advanced written and verbal communications skills.
  • Excellent organisational skills with the ability to suc

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