community lunches team leader(volunteer)

2 weeks ago

Sydney, New South Wales, Australia Asylum Seekers Center Full time

06th June, 2024

Position: Community Lunches Team Leader
Program Area: Community Engagement
Purpose / Objective
Help to create a warm welcome to people seeking asylum and facilitate delivery of ASC's Community Lunches with teams of volunteers and/or participants.
Reports to:
Community Participation Coordinator
Commitment Period:
Minimum of 6 months
Days and hours required per week:
Weekly commitment onsite:

  • Wednesdays 11.00am - 2.00pm, Auburn

OR

  • Thursdays 11.00am - 2.00pm, Newtown

OR

  • Fridays pm, Newtown

Applicants are welcome to nominate multiple days.

Duties & Responsibilities

  • Welcome lunch volunteers and brief/remind the team on the purpose of ASC Community Lunches, including tips to communicate with the people that ASC supports.
  • Set up the kitchen and support lunch volunteers to prepare, deliver, serve and store food safely.
  • Orientate lunch volunteers to the kitchen, providing instructions for safe use of equipment/appliances.
  • Support lunch groups as required and warmly welcome community members who attend the community lunch.
  • Ensure that lunch volunteers leave the kitchen clean and tidy and pack up any leftovers into takeaway containers, clearly marking them.
  • Send follow-up surveys and Thank You emails to lunch volunteers after they have completed their shift.
  • Complete an Attendance and Feedback form and other records as required for ASC reporting cycles.
  • Respond to questions from lunch volunteers within the delegations of this role.
  • Report any incidents to Line Manager or Incident Coordinator as they arise.
  • Escalate any client needs, requests or concerns beyond the Lunch program to Line Manager, and/or Centre-based staff as they arise.
  • Contribute to the continuous improvement of the ASC Lunch Program.
  • Contribute to specific food projects or opportunities as they arise, and as time allows.
  • Other, as reasonably requested by the Line Manager.


Selection Criteria

  • Experience in working with vulnerable people from various backgrounds and cultures.
  • Experience working in a commercial kitchen and/or with food in a community setting.
  • Ability to work collaboratively with other staff and volunteers.
  • Strong organisational and time management skills.
  • Excellent interpersonal, verbal and written communication skills.
  • Functional IT skills such as use of email and word processing.
  • Ability to lead a group of lunch volunteers, providing support, coaching and guidance as needed.
  • Ability to adhere to policies in relation to code of conduct, boundaries and confidentiality.

Desirable:

  • Food Safety certificates and/or Hospitality qualifications will be considered favourably.
  • Former clients and people with lived experience are encouraged to apply.

General Conditions

  • All ASC staff and volunteers are required to:
  • Adhere to ASC's vision, purpose and values
  • Act at all times in accordance with ASC's Code of Conduct and Child Protection Policies
  • Comply with Work, Health and Safety systems
  • Comply with Incident Management Procedures and emergency protocols
  • Demonstrate respectful and welcoming behaviour with all people at ASC in culturally appropriate ways
  • Support a child-safe organisation by undertaking screening for suitability to work with children and vulnerable people and to comply with relevant state/territory legislative requirements
  • Have received two doses of the COVID-19 vaccination.

How to apply: To express your interest in this role, please follow the below link. Please attach your resume and a brief cover letter about yourself, your motivation and how you meet the selection criteria (found within the position description). Only applications with a resume and cover letter will be considered.

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