Entry Level Service Advisor

1 week ago

Parramatta, New South Wales, Australia Terry Shields Toyota Full time
Attention aspiring customer service officers Are you looking to learn and grow into a long term role? Do you take pride in your appearance and delivering service excellence to customers? Are you an early riser and want the feeling at the end of day knowing you've accomplished a lot and sent customers home happy?


We are seeking a fulltime Entry-Level Service Advisor to provide exceptional customer service within our busy Toyota Service Department at Granville.


In this role you are the liaison between the dealership and our valued customers, providing them vehicle repair, maintenance and service information.

The role will begin in the Service Reception position for a period of learning and then progress to our Service Advisor team where you will learn the business from an award-winning team.


You will be responsible for:
Answering and responding to customer enquiries and service bookings both face to face and via phone
Ensuring an 8am early arrival to set up the day
Greeting our customers on arrival, listening and responding to their requests and processing their vehicle repairs
Communicating general technical information to our customers
Contacting our customers with follow up calls on the status of their vehicles and/or recent vehicle service
Thorough processing of administrative paperwork to close out all service transactions each day
Ensure excellent presentation of our Service Centre at all times
Support the Service team whenever necessary

While the role is entry-level, to be successful in the position you need:
Customer Service experience and have an interest in cars
Automotive technical knowledge is preferred but not essential
A current and valid NSW driver's licence
Experience in following administrative processes
Experience learning new technologies
A friendly, approachable and helpful personality
High motivation to delight our customers with service excellence
Proactive approach to your responsibilities and the success of the team
An ability to work calmly and organised under pressure
Exceptional attention to detail
Excellent time management and organisational skills

WORKING AT PARRAMATTA TOYOTA:

Take a look at what it's like to work with us, what we stand for and the opportunities and benefits available to employees
:

Apprentice and Trainee Programmes:

Our Apprentice and Trainee Program covers our technical area, to our Sales, Service and Parts Departments.
***
Contact Us to make an Apprentice or Trainee enquiry
:

Work Experience:

We understand the importance of experiencing work before deciding on a job career, or tertiary education decision.
***
Contact us to make a work experience enquiry
:

Career Development:

We are here to help all employees reach their full potential and build a career and future with us. We will focus on your needs for growth and development, alongside your drive and motivation, and our talent management strategy.
***
We will provide you with the encouragement, opportunities, and all the tools you need to succeed.

The rest is up to you:

Employee Benefits:

Recognition:

Recognition of performance is designed to recognise the great work of our employees.

Great performance each and every day improves our company, provides a great customer experience, and the enhances the enjoyment of your work day.

Recognition is both formal or informal and recognises both employee behaviour and performance. Both are equally important to us.

Reward for Performance:

Our remuneration is developed to compensate and reward great performance. It may be made up of fixed or variable remuneration that is set by legislation or the company.


When rewarding performance, the performance level and behaviours demonstrated by employees that are consistent with Toyota values are those that make up great performance.


Experience Our Products:


We want our employees to truly understand the innovation and performance behind the products and services that are at the heart of our business.

To give employees the full Toyota experience we offer certain positions a fully maintained company vehicle inclusive of fuel that are changed over periodically as a benefit to their employment.


This is in conjunction with the Toyota Australia Employee Vehicle Purchase Plan on new and pre-owned vehicles that offers flexible purchase packages.

Employees may also have their vehicle serviced by one of our Toyota qualified Technicians, purchase parts and accessories.


Our Sales and Marketing team provides Employee's with insights and information on new products and services as they drop into the market.


Health & Wellbeing:


We are a people centric business so much of what and how we do what we do has a supportive and caring approach, much like family.

We have many health and wellbeing practices to encourage healthy lifestyle choices, for example:

  • Smoke Free Workplace
  • Toyota myHealth & Wellbeing Programme
You and your family can access Medibank Private Heal

  • Service Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia Sime Darby Motors Full time

    Job Details: Reference # Location(s) Parramatta Expertise Service Advisor Job level(s) Entry Level, Experienced Work type(s) Permanent More details (document)At Porsche Centre Parramatta we have one goal - to provide a premium experience to all our customers. Porsche Centre Parramatta is part of the Sime Darby Motors Group, one of Asia Pacific's largest...

  • Entry Level

    2 weeks ago

    Parramatta, New South Wales, Australia Karlka Recruiting Group Full time

    Contract until 30/06/202- State Government Agency Parramatta LocationAbout the companyKarlka Recruiting Group has partnered with aState Government Agency to engage anEntry Level - Communications Officer - Indigenous Identified.***This position is located in their busyParramatta office for an initialcontract until 30/06/2023.About the PositionWe are looking...

  • Porsche Service Advisor Cadet

    2 weeks ago

    Parramatta, New South Wales, Australia Sime Darby Motors Full time

    Job Details: Reference # Location(s) Parramatta Expertise Service Advisor Job level(s) Entry Level, Experienced Work type(s) Permanent More details (document)At Porsche Centre Parramatta we have one goal - to provide a premium experience to all our customers. Porsche Centre Parramatta is part of the Sime Darby Motors Group, one of Asia Pacific's largest...

  • Service Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia Sime Darby Motors Full time

    Job Details: Reference # Location(s) Parramatta Expertise Service Advisor Job level(s) Experienced Work type(s) Permanent More details (document)Parramatta BMW was born from the success and steady growth of the Sime Darby Motors Group. We are totally committed to defining and maintaining the exacting standards to which BMW customers truly deserve with our...

  • Service Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia Sime Darby Motors Full time

    Job Details: Reference # Location(s) Parramatta Expertise Service Advisor Job level(s) Experienced Work type(s) Permanent More details (document)Parramatta BMW was born from the success and steady growth of the Sime Darby Motors Group. We are totally committed to defining and maintaining the exacting standards to which BMW customers truly deserve with our...

  • Service Advisor

    1 week ago

    Parramatta, New South Wales, Australia Ashdown Consulting Full time

    $375 p/d + Super 5 month contract Parramatta/WFHService Advisor | 5 Month Contract | $414.37 p/d inc. Super- $375 p/d + Super:- 5 month contract:- Parramatta/WFHAbout the CompanyThis is an exciting opportunity for a Service Advisor to join a NSW Government Organisation based in Parramatta with WFH conditions on a 5 month contractAbout the Role Provide prompt...

  • Automotive Service Advisor

    1 week ago

    Parramatta, New South Wales, Australia FLB Automotive Recruitment Full time

    Join a leading Parramatta dealership Great working environment and team Great Salary + Commission + CarA full time opportunity exists for an experienced service advisor to join our busy Parramatta Dealership.This is a fast paced role and will have you relying on your sales and customer service skills to provide the best experience for our customers, every...

  • Service Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia FLB Automotive Recruitment Full time

    Join a Leading Prestige Dealership Excellent Work Environment andWe are seeking a Service Advisor to join a well known dealership.Ideally you will have some proven customer service experience, with a genuine interest in the automotive industry. You will have the ability to multitask and be comfortable working in a fast paced environment and dealing with...

  • Psychology and Mental Health Advisor, SEO2

    2 weeks ago

    Parramatta, New South Wales, Australia NSW Government -Learning Improvement Full time

    Psychology and Mental Health Advisor, SEO2:Temporary _full-time appointment up to three (3) years from entry on duty date_ Location: Parramatta with flexible and hybrid working arrangements available***: About the Department:The Department of Education is the largest provider of public education in Australia with responsibility for delivering high-quality...

  • Grants and Projects Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia people2people Full time

    Grants and Projects Advisor Immediate Start 6 month initial commitment- $380.00 daily rate plus Super Hybrid Model 2 days in the Parramatta OfficeAn exciting opportunity to work with a State Government department has become available for an experienced Grants and Project Advisor to join and support the Grants Unit for NSW.You will assist with the...

  • Safety Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia CGC Recruitment Full time

    CGC Recruitment are exclusively partnered with Sydney Water as part of their permanent recruitment drive.They are currently looking to appoint a Safety Advisor to their Operations Team, under the Water Environmental Services Division. The team manages a vast portfolio of Water and Waste Water Treatment plants across the Sydney Water network. This is a...

  • Mathematics Curriculum Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia NSW Government -Department of Education Full time

    Mathematics Curriculum Advisor - 7-12, SEO2**:Multiple temporary full-time appointment up to three (3) years from entry on duty 30 January 202Location: Parramatta with flexible and hybrid working arrangements available. Other locations will be consideredAbout the Department:The Department of Education is the largest provider of public education in Australia...

  • Advisor, Parramatta

    2 weeks ago

    Parramatta, New South Wales, Australia Tesla Full time

    What to Expect At Tesla, our Tesla Advisors consistently deliver on an incredible educational, immersive, and exciting experience to all of our current and future customers as well as create a memorable experience for our customers on delivery day. They constitute Tesla's front line and are our brand ambassadors, supporting our mission to accelerate the...

  • Quality Assurance Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia Connect One Recruitment Full time

    Highly sought after NSW Government Organisation- Up to $52.00 per hour + Super- 6-month contractOur client is a large NSW Government Organisation who are seeking Quality Assurance Advisor to join their team.The role conducts audits of cleaning and facilities management contract outcomes, performance and compliance on behalf of internal and external clients...

  • People & Culture Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia Parramatta City Council Full time

    People & Culture Advisor 6 month full time contract Based in Parramatta Monday to Friday 35 hours per weekThe City of Parramatta is going through unprecedented change and transformation as it becomes Sydney's Central City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a...

  • Creative Arts Curriculum Advisor

    2 weeks ago

    Parramatta, New South Wales, Australia NSW Government -Department of Education Full time

    Creative Arts Curriculum Advisor - 7-12, SEO2**:Multiple temporary full-time appointment up to three (3) years from entry on duty 30 January 202Location: Parramatta with flexible and hybrid working arrangements available. Other locations will be consideredAbout the Department:The Department of Education is the largest provider of public education in...

  • Quality Advisor

    1 week ago

    Parramatta, New South Wales, Australia Service Stream Full time

    Primary LocationParramatta - 25 Smith StreetJob Description Summary Performing Quality audits QC and QI Service Partner's onsite quality coaching Ensuring that constructed assets comply with industry standards. Documenting defects and recommendations for improvement. Joint audits with Telstra & NBN Keeping abreast of industry standards and regulations. NBN...

  • Business Advisor

    1 week ago

    Parramatta, New South Wales, Australia Charterhouse Full time

    Business AdvisorState Government based in Parramatta close to public transport 12 months contract that could lead to longer-term opportunities, this role is about preparing and finalizing accurate, detailed budgets, accounts, and management reports. Build and maintain stakeholder relationships, receiving and resolving complex inquiries.Your key...

  • Apprentice Parts Interpreter

    2 weeks ago

    Parramatta, New South Wales, Australia Sime Darby Motors Full time

    Job Details: Reference # Location(s) Parramatta Expertise Parts Job level(s) Entry Level Work type(s) Permanent More details (document) Parts Advisor - Apprentice Parts Interpreter - Prestige Brands, BMW, Porsche, Jaguar, Land Rover, Mini, VWAre you looking for an opportunity to start your career in the Automotive Industry? Get started with your...

  • Surveillance Officer Level 1

    2 weeks ago

    Parramatta, New South Wales, Australia Transport For NSW Full time

    Surveillance Officer Level 1: Organisation/Entity: Transport For NSW Job category: Trades & Services Job location: Parramatta, NSW, AU, 2150 Job reference number: Employment type: Fixed Term Full-Time Salary range: $ $ You want to do work that makes a positive difference to local communities***You've been developing your skills and are ready to work on...