![Right at Home Southern NSW](https://media.trabajo.org/img/noimg.jpg)
Administration & Rostering Officer
1 week ago
About Right at Home Moreton Bay Region
Right at Home Moreton Bay Region provides high quality in-home care and assistance to our valued clients in the Moreton Bay Region.
About the role
We require a passionate and dedicated Office Administrator to coordinate the day-to-day functions of our Caboolture office whilst ensuring all staff compliances are current & correct and rostering services for clients in our Moreton Bay Region.
The Office Administrator will be responsible for:
- Answering the phone in a professional and courteous manner and directing enquiries to the appropriate department and office
- Greeting clients and carers as they walk into the office
- Speaking with clients and their families regarding our services
- Speaking with carers and collecting the compliance items
- Keeping employee information up to date
- Ensuring all client shifts are filled with appropriately qualified and experienced carers
- Filling shifts at short notice due to carers being sick or unavailable
- Calling carers for late/missed shifts
- Assisting with the smooth coordination of client scheduling and care requirements
- Collaborating with care management and recruitment to ensure delivery of quality care
- Participating on rotation with providing 'On Call' support
- Liaising with all office staff of Right at Home Moreton Bay Region and the wider network
- Any other administrative duties as directed by management
Essential Criteria:
- Empathetic, passionate and caring
- Ability to work autonomously and as part of a team
- Experience in a similar role
- Experience with standard computer programmes and the ability to quickly learn new programmes
- Ability to maintain a high level of professionalism and confidentiality
- A basic understanding of the Aged Care, Disability and/or Health systems
- Customer service experience, in industry
- National Police Check
- Current Driver's Licence
Pay:
From $60,000.00 per year
Schedule:
- Monday to Friday
Experience:
- Administration: 1 year (preferred)
- Rostering: 1 year (preferred)
Licence/Certification:
- National Police Check
Work Location:
In person
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