Retail Claims Consultant

2 weeks ago

North Sydney Council, Australia Zurich Insurance Full time

A new adventure awaits- At Zurich we're on a journey, even though we are 150 years young, we are lighting the way to a brighter future.

A brighter future for you - focused on your career, your wellbeing, and your community - as well as our customers and the planet.- This exciting adventure will drive positive impact.

So, if you want to be part of a values led organisation, that is a leader in the insurance industry with a track record of making a real difference and continuously taking steps toward a sustainable future for our people, customers, communities, and our planet, read on- Let's create a brighter future together, let's make a difference- Work is something you do, not only somewhere you go.

The way we work continues to evolve and at Zurich we are committed to creating ways of working that ensure you are helping to create a brighter future.- In your role, you will be responsible for assessing and managing a portfolio of Retail Income Protection claims with an opportunity to expand your skills in other areas of Life Insurance Claims such as TPD, Trauma and Terminal Illness.

You'll enjoy working autonomously to conduct over the phone claim assessments as well as managing financial and technically complex claims, leveraging your thorough understanding of the relevant legislations and guidelines.

Your excellent communication and negotiation skills will stand you in good stead as you settle cases within your limits of authority.- Important to your success - let's grow together- Experience within a life insurance claims role, advantageous.


  • Superior verbal and written communications skills.
  • Sound knowledge/training in medical terminology or an allied health/medical based course.
  • Belong. Zurich is here to support you
  • We could go on, but the main point is that Zurich is a place that you can truly belong and thrive

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