Business Assurance Officer

2 weeks ago

Brisbane, Queensland, Australia Energy and Public Works Full time
QBuild is a vital part of Queensland's $50 billion building and construction industry which employs 235,000 Queenslanders.

As the Queensland Government's builder, QBuild plays an important role in communities across the state by building and maintaining government-owned assets such as schools, social housing, police stations and correctional and health facilities.

With almost 1,400 staff and a network that includes 20 offices and 34 depots across the state, QBuild is well positioned to deliver construction and maintenance services to communities including those in regional and remote areas.


Key responsibilities include:

  • Effectively monitor and manage internal and external correspondence, incoming and outgoing telephone calls and ensure responses are provided within required time frames. Facilitation of the on-going development, improvement, and implementation of enhancements to QBuild policies, processes and procedures to enhance operational efficiency, performance and customer experience. Assist in the advancing of the internal business assurance within QBuild through undertaking the assessment of process conformance, performance management, reliability of management reporting and effectiveness of key controls. Maintain the compliance software QPulse and manage the licensing, distribution and maintenance. Provide advice and guidance to both QBuild staff and supplier organisations concerning all facets of quality management implementation and operation. Manage the compliments/complaints management process for QBuild state-wide. Promote better operational practices in preventing complaints through effective communication formats (e.g. newsletter). Provide monthly reporting to management and facilitate meetings to provide guidance on complaints management process. Conduct complex complaints investigations with clients and members of the public as requested by senior management. Facilitate change through the provision of effective, clear and concise communications to clients to ensure that expectations of system alterations and changes to business processes are met.

QBuild guarantees that you will be provided a safe, inclusive, and diverse workplace as well as access to generous leave entitlements, flexible work options and salary packaging.


Eligibility Requirements:
All applicants must be eligible to work in Australia.

Additional Information:
We also have opportunities for professional and tradie roles to join our fast-growing and diverse team. Learn more about what QBuild does and why we're such a great place to work here.

Please note this role could require the occupant to regularly travel to other locations within Queensland, which may include overnight stays up to 4 nights.

Applications will remain current for 12 months.
This work is licensed under a Creative Commons Attribution 3.0 Australia License.

  • Building Trades

    2 weeks ago

    Brisbane, Queensland, Australia Waterproofing Assurance Full time

    Waterproofing Compliance and Testing TechnicianBrisbane, Full Time, Trades & ServicesPlease Quote Reference Number 96057Experienced Waterproofer looking for a new challenge?Attractive remuneration package on offerJoin the team at Waterproofing Assurance - Brisbane basedWaterproofing Assurance is a specialist consultant that provides design, compliance...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Eden Richie Recruitment Full time

    Quality Assurance Officer 7 month contract Berrinba locationAs the Quality Assurance Officer, your key responsibilities will include:Contribute to the development of audit schedules and desktop and field auditing processes that will measure whether eradication techniques and tools are being implemented effectively and efficiently. Undertake audits to monitor...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Agriculture and Fisheries Full time

    As our Quality Assurance Officer, you will:Supervise and support the quality assurance team and build collaborative relationships with key program stakeholders including Section Managers and Planning and Quality Management staff to facilitate effective quality management outcomes Coordinate the documentation, review, updating and communication of program...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Programmed Full time

    Quality Assurance Officer This is a rare employment opportunity for a Quality Assurance Officer to work within a food manufacturing environment and to join a team which has a successful history of growth and innovation within the food manufacturing sector.Quality Assurance OfficerThis is a rare employment opportunity for a Quality Assurance Officer to work...

  • Assurance Specialist

    2 weeks ago

    Brisbane, Queensland, Australia Australian Retirement Trust Full time

    A fantastic opportunity exists to join our Group Risk and Assurance team as an Assurance Specialist We now have 2 permanent vacancies.Why join us? State of the Art brand new office overlooking Southbank with end of trip facilities, yoga and multi faith room, barista coffee on every floor, indoor gardens and much more to encourage collaborative culture. A...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Chandler Macleod Full time

    About the company:Our client is a large Federal Government agency. In the role of Quality Assurance Officer, you will play a crucial role in ensuring the highest standards of service delivery and compliance within the disability sector.About the role: Develop and implement a comprehensive quality assurance framework and strategies to support the delivery of...

  • Business Support Officer

    2 weeks ago

    Brisbane, Queensland, Australia Assure Programs Full time

    Working a mix of both in the office and from home, you will join a growing, psychology-based organisation that is well respected in the wellbeing industry.As a Business Support Officer, you will work closely with the Business Performance manager and the broader Assure team to provide timely and efficient administrative and logístical support. This support...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Jacobs Full time

    Flexible work arrangements including working from home Uncapped training and development Corporate discounts, lifestyle leave and 9 day fortinightsABOUT THIS ROLE***We are currently looking for a security cleared (NV1 or higher) Quality Assurance Officer to join our team on a permanent basis. No two days are the same in this role which is essential to the...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Entain Full time

    About the roleThe Client Services department at Entain Australia is fast-paced and ever-changing. Keeping staff up to date with these changes and trained in industry specifics is key for providing excellent customer service and retention.The Client Services QA Officer works closely with the Quality Assurance & Complaints Team Leader to ensure that the...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Dienamics Full time

    Position Type: CasualThe Quality Assurance Officer is responsible for ensuring that the company's products are of the highest quality. This includes testing the quality of the product and making sure that the product meets all regulatory requirements.Responsibilities Report any issues to Production or Engineering in a timely manner Ensure that all new...

  • Principal - Audit & Assurance

    2 weeks ago

    Brisbane, Queensland, Australia Whitehaven Coal Full time

    Whitehaven Coal is the dominant player in Australia's only emerging high-quality coal basin.With a culture based on our STRIVE values, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations continues to grow.Our STRIVE Values connect us and define how we behave.Whitehaven Coal award, recognise and...

  • Principal - Audit & Assurance

    2 weeks ago

    Brisbane, Queensland, Australia Whitehaven Coal Full time

    Whitehaven Coalis the dominant player in Australia's only emerging high-quality coal basin.With a culture based on our STRIVE values, our reputation for excellence in project delivery and safe, efficient and environmentally responsible operations continues to grow.Our STRIVEValues connect us and define how we behave.Whitehaven Coal award, recognise and...

  • Procurement Assurance Lead

    2 weeks ago

    Brisbane, Queensland, Australia Mayday Recruitment Full time

    MAYDAY Recruitment are exciting to be partnering with a leading Australian organisation who are searching for a standout Procurement Assurance Lead who will work across the procurement and contract management functions and provide escalation, tools, reporting and strategic sourcing advice to the wider business. This role has a transformational remit to...

  • Higher Education Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia TAFE Queensland Full time

    About TAFE QueenslandTAFE Queensland is proud to be the largest and most experienced Vocational Education and Training provider in the State. For more than 140 years, TAFE Queensland has delivered practical and industry-relevant training to provide students with the skills and experience they need to build lifelong careers. We have recently been named the...

  • Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Dienamics Full time

    With over 30 years experience in Industrial Design, Toolmaking and Manufacturing we're proud to say that the contributions we make are built on solid foundations.The Quality Assurance Officer is responsible for ensuring that the company's products are of the highest quality. This includes testing the quality of the product and making sure that the product...

  • Executive Services Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Corrective Services Full time

    As Executive Services Assurance Officer, you will perform day-to-day correspondence duties with a high degree of independence while working within a strong team environment, sharing information and troubleshooting as it relates to the use of the Mincor system. You will also work closely with the manager on assurance activities related to the ongoing...

  • Partner Assurance

    2 weeks ago

    Brisbane, Queensland, Australia Bank of Queensland Full time

    About the RoleHere at BOQ Group we have been busy working behind the scenes building out our fastest-growing team - Group Risk - for an exciting and ambitious future-state.You may have seen we have plenty of Risk-related roles to choose from. We are strengthening, simplifying, and digitising, whilst ensuring our foundations are in place. With foundation...

  • Procurement Assurance Lead

    2 weeks ago

    Brisbane, Queensland, Australia Mayday Recruitment Group Full time

    MAYDAY Recruitment are exciting to be partnering with a leading Australian organisation who are searching for a standout Procurement Assurance Lead who will work across the procurement and contract management functions and provide escalation, tools, reporting and strategic sourcing advice to the wider business.This role has a transformational remit to...

  • Procurement Assurance Lead

    2 weeks ago

    Brisbane, Queensland, Australia MAYDAY Recruitment Group Full time

    MAYDAY Recruitment are exciting to be partnering with a leading Australian organisation who are searching for a standout Procurement Assurance Lead who will work across the procurement and contract management functions and provide escalation, tools, reporting and strategic sourcing advice to the wider business. This role has a transformational remit to...

  • Training and Quality Assurance Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland University of Technology Full time

    $85,857 to $92,96- Ongoing, full-time Gardens Point (hybrid option available)Who are we looking for?We are seeking a Training and Quality Assurance Officer to join, Administrative Division.The Training and Quality Assurance Officer is responsible for designing, delivering and implementing quality assurance, coaching, knowledge management and training...