Alarm Officer
1 week ago
As a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.
Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland.
The department encompasses the Fire and Rescue Service, disaster management services, the Rural Fire Service and the State Emergency Service, and also supports other volunteer groups providing emergency response to Queenslanders.
QFES is one department with many services, many capabilities and many partners.Purpose of the role
Places of Public Assembly and Unwanted Alarms provides services and advice to QFES, our customers and the broader community regarding the management and monitoring of automatic fire alarms, including unwanted alarm activations and is responsible for the oversight and delivery of Alarm Monitoring Services to over 7000 alarm customers across Queensland.
Reporting to the Team Leader, you will be responsible for assisting in the management of all alarm administrative tasks and to provide high quality customer focused services to internal and external stakeholders (e.g.
alarm industry, alarm technicians, sub-contractors and vendors (such as ADT/ Wormald), and premises owners and QFES officers), whilst ensuring legal and legislative compliance concerning the connection, monitoring and disconnection of fire alarms across the state, with a focus on assisting in the reduction of unwanted alarms and working with the community and our partners in risk mitigation.
Key requirementsHighly desirable requirements
- Knowledge and/or experience in remote monitoring of alarm systems.
Your part in the ongoing success of our department, in providing frontline services will see you responsible for a variety of work, including, but not limited to:
- Utilise and review the end to end process for new alarm connections and disconnections and ensure associated risks, legislative requirements and internal policy are addressed.
- Liaise and maintain accurate communication with key internal and external stakeholders to support the provision of the end to end alarm monitoring services.
- Maintain a high level of interpersonal skills with a proven client service focus to ensure efficient and effective service delivery.
- Assist with liaison and communication with Fire Communication Centres, Fire Stations and Community Safety Officers statewide to ensure staff are aware of alarm management issues and procedures.
- Exercise judgement where necessary to solve urgent issues where precedents have not been set and procedures are not established, and provide recommendation for continuous improvement.
- Review and ensure contracts, agreements and associated paperwork are quality checked and meets corporate governance framework and legislative requirements.
- Assist with the review and implementation of relevant policies and procedures, and provide guidance in relation to alarm management activities.
To determine your suitability for the role, you will be assessed on the following Leadership Competencies for Queensland behavioural profiles that link to the "key accountabilities" for this role:
Leadership Competency Stream - Individual Contributor (leading self)
Vision
- Stimulates ideas and innovation
- Makes insightful decisions
- Builds enduring relationships
- Drives accountability and outcomes
- Fosters healthy and inclusive workplaces
- Demonstrates sound governance
- Respect
- Integrity
- Trust
- Courage
- Loyalty
- Applications from recruitment agencies will not be accepted.
-
Alarm Investigation and Analysis Officer
1 week ago
Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full timeAbout usAs a department our purpose is to help the community to prevent, prepare for, respond to and recover from the impact of fire and emergency events.Queensland Fire and Emergency Services (QFES) is the primary provider of fire, rescue and emergency management programs and services throughout Queensland. The department encompasses the Fire and Rescue...
-
Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full timePurpose of specific work area and positionThe Community Infrastructure Branch (CIB) is a centralised branch providing policy and direction to frontline officers working in regions to ensure the services delivered across Queensland are consistently adding value to the community. CIB functional units operate cohesively through the building life cycle from...
-
Casual Security Officers
1 week ago
Brisbane, Queensland, Australia PRC People Full timeOur client is looking for high motivated Security Officers to join their team located within the North Side area. This position is on a Casual Basis. Ideally, we are seeking passionate, determined and highly focused individuals who have strong report writing and investigation skills. The successful candidate will be in charge for displaying high quality...
-
Customer Service Consultant
1 week ago
Brisbane, Queensland, Australia Chubb Fire & Security Pty Ltd Full time0037095Brisbane, Queensland AUAre you an experienced Customer Service Consultant, looking for the next step in your career? This is an opportunity to join VitalCALL with Chubb, where you will benefit from exposure to a program of work, continuous improvement, progression opportunities as well a range of additional benefits that come with working with a...
-
Accounts & Admin Officer
1 week ago
Brisbane, Queensland, Australia SAI SECURITY PROTECTION PTY LTD Full timeFantastic entry level position Admin all rounder superstar needed No 2 days are the same Joining a growing businessAbout The CompanyWe are a well-established and privately owned business provides national premium security services to the communities Australia wide.As the business is growing, we are now looking for a well-organized and motivated individual to...
-
Brisbane, Queensland, Australia Concept Recruitment Specialists Full timeOngoing role 38 hours per week Mon Fri- $33.94 per hour Ongoing role 38 hours per week Mon Fri- $33.94 per hourABOUT THE ROLE AND CLIENTOur client is a Queensland Local Government agency. They are currently seeking an experienced Maintenance and Security Support Officer for their office based in Logan Central.This role is an ongoing role that will see you...
-
Security Officer
1 week ago
Brisbane, Queensland, Australia Voyages Indigenous Tourism Australia Full time_An Epic Icon needs an Epic Team_Are you looking for a once-in-a-lifetime opportunity? Ayers Rock Resort is searching for a Security Officer to live and work onsite at Yulara, NT which is 20 min drive from Uluru, one of Australia's most iconic and culturally significant landmarks.Key Duties Monitor guest and resident's behaviours and respond to complaints...
-
Security Officer
1 week ago
Brisbane, Queensland, Australia SECUREcorp Full timeLooking to kick-start your security career and a role that delivers flexibility? Securecorp currently has an outstanding opportunity for a Permanent Part Time Security Officer across South-East Queensland to provide excellent customer service and emergency response to one of our Public Transport Clients.With a reputation for excellence, innovation, and a...
-
Security Officer
1 week ago
Brisbane, Queensland, Australia Certis Security Australia Full timeCertis Security Australia is one of Australia's leading security service provider with over 3,000 employees nationwide, providing our clients with industry leading security services with our state-of-the-art technology and highly qualified staff. As part of the Certis Group, SNP Security and BRI Security deliver integrated security solutions including...
-
Security Officer
1 week ago
Brisbane, Queensland, Australia Accor Hotels Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader.We welcome you as you are and you can find a job and brand that matches your personality.We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Project Support Officer
1 week ago
Brisbane, Queensland, Australia Empire Careers Full timeContact Name : Ben CroftContact Phone :Location : BrisbaneJob Type : Fixed Term/ TempJob Salary : $ $120000 per annumProject Support Officer | Government Contract | Albion Location | WFH FlexibilityDescription:Reporting to the Project Manager, you will provide administrative and level 2 customer service support functions for the Alarm Signalling Equipment...
-
Security Officer
1 week ago
Brisbane, Queensland, Australia certisciscP2 Full timePosition PurposeCertis Security Australia currently has an opportunity for a qualified security officer with a minimum Negative Vetting 1 clearance to perform high-level concierge security services for one of our government clients. This is a full time position located in the Brisbane CBD, consisting of a Monday to Friday roster 10 hours shifts....
-
Security Officer
1 week ago
Brisbane, Queensland, Australia Accor Hotels Full timeCompany Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Security Officer
1 week ago
Brisbane, Queensland, Australia certisciscP2 Full timePosition PurposeCertis Security Australia currently has an opportunity for a qualified security officer with a minimum Negative Vetting 1 clearance to perform high-level concierge security services for one of our government clients. This is a full time position located in the Brisbane CBD, consisting of a Monday to Friday roster, and 10-hour shifts....
-
Safety and Response Officer
1 week ago
Brisbane, Queensland, Australia Queensland Health Full timeMetro South Health is Australia's first digital health service and one of the largest in Queensland, with an estimated residential population of approximately one million people or 23 per cent of Queensland's population.This is your opportunity to join the dedicated team of professionals at Metro South Health and be part of a world-class, dynamic and growing...
-
Concierge Security Officers- Brisbane Cbd
1 week ago
Brisbane, Queensland, Australia Wilson Security Full timeMultiple corporate roles available Brisbane CBD location Work with very wellknown and prestigious clients in the CBDWilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and national...
-
Facilities Officer
1 week ago
Brisbane, Queensland, Australia Education Full timeAbout Us:Corinda State High School is one of Brisbane's leading co-educational public schools.We provide an extraordinary variety of learning opportunities that not only suit individual needs, but exceed expectations. Our school has a strong academic and artistic focus, as well as an excellent reputation in our extra-curricular and sporting activities. In...
-
Administration Officer
1 week ago
Brisbane, Queensland, Australia Mater Health Services Full timeAdministration Officer - Teleservices - Part Time Apply now Job no: Work type: Permanent Location: South Brisbane Categories: Administration About the roleAn exciting opportunity has become available for an experienced Teleservices Administration Officer to join the Mater Health Service. This a permanent part time position (12 hours per week) working across...
-
Brisbane, Queensland, Australia Wilson Security Full timeMultiple corporate/Concierge roles available Brisbane CBD location Work with very wellknown and prestigious clients in the CBDWilson Security is the leading provider in the provision of security services across Australia and New Zealand. Our services are supported by a highly experienced management team, industry-leading expertise and a strong local and...
-
Warehouse Operator
1 week ago
Brisbane, Queensland, Australia HOBAN Recruitment Full timeWarehouse Operator Gaythorne, Brisbane Location Mon-Friday Full time Perm Forklift license is mandatoryGeneral duties including maintenance of warehouse.Assist the efficient operation of the branch by receiving and dispatching stock,maintaining communications with customers as required. This is daytime only Mon-Fri perm job.Main duties include: General...
